LOVE my coach Leslie, but...
The app itself is extremely frustrating! Not ONCE have my coach and I been able to connect on the first try.
At times we have been unable to connect so we’ve had to reschedule.
It’s so boring to have the same few suggestions to read pop up again and again.
And, while I appreciate that it’s connected to the scale, there needs to be some way to set the scale or enable the app to CHECK if the weight recorded is MINE. Other family members use the scale to the data is always wack-A- doodle!
At times we have been unable to connect so we’ve had to reschedule.
It’s so boring to have the same few suggestions to read pop up again and again.
And, while I appreciate that it’s connected to the scale, there needs to be some way to set the scale or enable the app to CHECK if the weight recorded is MINE. Other family members use the scale to the data is always wack-A- doodle!
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App still needs work
I love the Vida service, so these are comments on the app itself. The video dims repeatedly during a consultation with my coach - very aggravating. The video feature is a battery hog. The battery drain from this is much higher than when using FaceTime. Lastly, I receive no notification when my coach posts something to the chat feature of the app.
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3-stars for App (5 for coach)
The app itself is frustrating and gets in the way of the actual service being provided by the talented coaches.
The video chat is the main detractor. First and foremost, it is REALLY annoying that the video constantly dims or goes to black if you don’t diligently keep tapping on the phone screen. Many video chats and apps work without this annoyance. Second, it is unstable and frequently locks up and/or drops out mid-call even though both parties are on stable WiFi connections.
Otherwise, the app is pretty good. In and of itself I would say there are better apps for standalone guidance, tracking, etc. If I could communicate with my coach outside the app (like online) I would probably skip the app altogether.
The video chat is the main detractor. First and foremost, it is REALLY annoying that the video constantly dims or goes to black if you don’t diligently keep tapping on the phone screen. Many video chats and apps work without this annoyance. Second, it is unstable and frequently locks up and/or drops out mid-call even though both parties are on stable WiFi connections.
Otherwise, the app is pretty good. In and of itself I would say there are better apps for standalone guidance, tracking, etc. If I could communicate with my coach outside the app (like online) I would probably skip the app altogether.
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Response from developer
Thanks for the review! We weren't aware of the screen dimming during calls, I've filed a bug ticket and we'll try get a fix out soon. Edit: Hi GNathanson! We released a fix for the screen dimming in calls a little while ago. Did it fix the problem for you?
Vida app needs improvement
I have been using the vida app for a few weeks now and I’m very dissatisfied. The meal calorie calculator isn’t accurate and vida coaches suggest clients to use the Fitness Pal app instead for food log purposes. The connection through fitness pal is done via the Fitbit app (you can only imagine the pain of logging daily stuff into fitness pal, then syncing it to the Fitbit app to then have a most of the time manual sun with Vida). The 3 way sync isn’t automated most of the time and I have to sync manually. Vida only connects to Fitbit and not Apple Watch therefore you have to make some magic happen to use the Apple Watch instead of the provided and simple Fitbit Watch. In summary, I enjoy my coaching sessions but hate to use the application; it really needs to be improved or customer are set on a journey to manage 3 applications at a time. The process is a nightmare.
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Response from developer
Hi, thanks for the review! We just launched a new food logging experience that should give you a lot more control, and we'd love to hear if it helps address your issues. You may not even need MyFitnessPal or Fitbit anymore! You should also be able to connect directly to your Apple Watch through Apple Health. Please contact support@vida.com so we can help!
Coach is awesome. App has been crashing
I loved my coach. She gave helpful insights. She really cared about my challenges and helping me through them.
Starting about two months ago, the app would crash on the opening screen. I have not been able to communicate with my coach during this time. I worked with support to no avail and they eventually just gave up on me. I have Vida as a benefit through my employer and I am not able to use it.
Starting about two months ago, the app would crash on the opening screen. I have not been able to communicate with my coach during this time. I worked with support to no avail and they eventually just gave up on me. I have Vida as a benefit through my employer and I am not able to use it.
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Excellent health coach, app is meh
Connected with a very experienced and supportive coach on Vida. She gave so many great recommendations customized to my goal and lifestyle though my healthy eating and exercising journey and truly make a difference. She exceeds many of my expectations as a health coach.
Minus one star because the app is unable to connect Apple Health despite many tries including contacting support. It's a bummer that my coach can't see what I have eaten/entered from another food tracking app.
Minus one star because the app is unable to connect Apple Health despite many tries including contacting support. It's a bummer that my coach can't see what I have eaten/entered from another food tracking app.
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Awesome app and coach
Love the app and my coach Roxanne! It's so easy to use and great platform to be able to do a video call with my coach or send her a message. I enjoy the accountability and encouragement my coach provides to help me reach my goal of 3 hr 30 mins of exercise per week, or 30 minutes per day. It syncs with Strava and other fitness apps. It's such a great feeling when I get a message from Vida Health that I reached my goal! I'm looking forward to working with Roxanne to reach my goal of running a full marathon.
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