FluentU User Reviews

FluentU: Learn Language Videos

Enux Education Limited

Education

Travel

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It’s fun!

I’m glad to have a way to enjoy learning French. The app is easy to use, well paced and entertaining.

mumzula

a year ago

Response from developer

That's wonderful to hear! I'm glad to know that you're enjoying your experience. If you have any questions or need assistance along the way, feel free to ask. Happy learning!

iPhone compatiblity

I purchased FluentU and really like it, I was completing my goal almost everyday but last week the app stopped opening on my phone. I deleted and reinstalled and was back to watching videos and practicing…… for a few minutes. I finished some work and went back to study to find the app wouldn’t open again. After A LOT of searching it seems the app will no longer open on my IPhone 11. When did this change occur. I REALLY think you should be far more forthcoming with such information!! As said I really like(d) FluentU but this is really disappointing……. To continue to use on a mobile I’ll need to buy a new phone, something I just can’t afford……. so frustrated!!!

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Love it BUT… frustrated

a year ago

Response from developer

We're sorry to hear about the issue you encountered with FluentU on your iPhone 11. We would like to support you with this issue and so we’d appreciate it if you could write back to us at support@fluentu.com.

Mandarin audio checker gone bad

Used to be 5 star. For some reason there mandarin audio checking isn’t working properly now. As someone who struggles with tones it used to be so hopefull, now I’ll look elsewhere.

Cam69699

a year ago

Response from developer

We apologize for the inconvenience you've experienced with our Mandarin audio-checking feature. To help you with this, we would like to know your feedback in detail. Kindly write to us at support@fluentu.com. We will help you at the earliest

Not worthwhile

The app is buggy and the course does not have a clear structure or organized explanations. In the end, you are paying for a bunch of short audios and videos that you can watch for free on YouTube, nothing else.
The app uses video lessons produced by other people on YouTube who post them for free. And some of the beginner's content in Chinese is not correct or what people really use to communicate in China. Not worth your money.

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Depthcharge47

a year ago

Response from developer

We apologize for your negative experience with the app and course. Your feedback is important to us as we continuously work to improve our offerings. To help you with this, we would like to know your feedback in detail. Kindly write to us at support@fluentu.com. We will help you at the earliest.

Recommend for learning real conversational language

I’ve tried many apps but I like this one as it uses real life conversation, songs, documentaries, dramas. It’s very varied. The real life situations make it highly applicable to learning every day language skills. Thank you

ClaireElizabeth999

a year ago

Response from developer

Thank you for your positive feedback! We're delighted to hear that you appreciate the variety and real-life content in our app. Happy learning!

A more entertaining way to learn

I just started learning on this app, I have tried Rosetta Stone and Duolingo and got bored so fast.
With this one I am loving the videos. I can’t wait to start a new part of the unit to watch the fun videos you have there.
The videos plus “gaining / winning points” and having day streaks is definitely making me feel engaged. Rarely leave app reviews, but this needed to be said :)
Hopefully my dream of learning Spanish would be complete soon 🤞🏼

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GroundCinnamonnn

a year ago

Response from developer

We're glad you're enjoying FluentU! Thanks for the 5-star review. Don’t hesitate to shoot us a note at support@fluentu.com if you have any questions. Take care!

Stop badgering me for a review!

Suddenly after every video that I watch or every group that I work through you asking for a review, even though I have that turned off in my iPad. Somehow, you are circumventing the options that Apple has installed for me to have to have control over my own equipment and that makes me leery about your integrity as a company.

The app content is ok but it’s frustrating to be constantly interrupted when I’m supposed to be learning.

7 May 2023 - I just dropped from three to two stars. Why? Because it’s started again; being hounded for a review while I’m trying to study even though I already gave a review a few days ago! At this rate I will not be renewing my subscription. I only regret that I chose an annual subscription; the initial free trial was flawless but I guess that’s how you get pulled on.

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Clebaug

2 years ago

Response from developer

Hi there! We are really sorry about this, we forwarded your feedback to the Devs team so they can check. You can also send us a message at support@fluentu.com, we are happy to help!

Could be fantastic.

Great idea but poor execution. The app is a difficult to navigate, buggy, difficult to use mess.

D-Train49

2 years ago

Response from developer

Hi! We're always looking to improve your experience. Please send us a message at support@fluentu.com so we can assist you. All the best!

App fails to identify oral input

I did an exercise where the app refused to recognize anything close to my input. I had to repeat "Por mi, ja! Te dejaba sin desayuno ". After about 20 tries from me and 2 by my Mexican housekeeper who doesn't speak much English, it never once recognized anything close to what we were saying. It would add words and even numbers into what it reported that it had heard - and I mean words that were so far from anything we said. While much about this app looks good, if there is any way to truly annoy the user it is to make them do the same sentence over and over with ridiculous results unrelated to any way any person could possibly answer the question. Very sad as I love the idea behind this app and if it would work as intended then it would be so great.

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Scroffle

2 years ago

Response from developer

Hi there! Sorry to hear about this issue. We'd love to help. Please send us a message at support@fluentu.com so we can assist you further. Take care!

Charged for wrong subscription

I only wanted to do it by month but it charged me for a whole year I would like a refund plz

Derekandcourtney

2 years ago

Response from developer

Hi Derek! We can help you with processing a refund and updating your plan to a monthly subscription. Please send us an email at support@fluentu.com we are happy to help. Thank you!