Leave a Review EquateMobile
It Does Not Work
I have tried to login into the app about 5 times now and the app still will not open. I have made sure I am putting in the proper credentials and I have even tried closing the app and reopening it, nothing works.X49MRE
Cannot login and only help is to call a foreign phone number
I logged in with a user I’d and password on their website and got a prompt to install this app. This app does not work for the same credentials. Either the app is a scam app or has a usability blocker.Prasad Ramani Mahadevan
Awful design, zero functionality
Only using the account as its required for work. The app is completely unusable, freezes up intermittently, displays a network error message along with a string of empty pop up confirmation box with zero text, and constantly throws me into infinite loops that I can only break by completing quitting the app. I’ve seen more competent coding by high schoolers.Show lesssjdhskmaand
Not User Friendly
As my company moved their stock plans to manage through Equateplus, created an account by following the instructions and after that unable to login to the mobile app using the credentials. Though my mobile is connected to a 1 gigabit internet the app says no internet connection.nash@2020
Works well
Seems to work well on my iphone. No issues logging in.Furor Aquila
Junk
One of the most important apps (my retirement) and the app is awful. Design isn’t bad but function is non-existent. Buttons don’t work, links take you to the wrong places. Was this even tested???Bjrys
Garbage
If I didn’t have to have this for a work retirement account I would burn my phone and start all over.
0 stars if possible. It will make you sign in multiple times. There will be nothing of value to modify your account. Best to just log in on a laptop and hope these clowns at equate aren’t selling your information on the black market instead of investing money on user friendly interfaces and solid investment advice.Show lesstjlazzy
Broken again...
The endless loops of faceid and password were finally fixed, but now you can’t even log in at all. Now you get a message of ‘Unable to log you in. Please check your network connection and try again.’ Now it’s an endless loop of this error message. Can’t believe my former company trusts this company to administer its employees equity plans. UnbelievableShow lessbk1433
Developer Response
Dear user, Thank you for your message. Our application was not available due to planned maintenance work during the weekend of the 22nd and 23rd of February. Unfortunately our message to inform users about this planned maintenance did not work as expected and instead you received the incorrect message that you are referring to. Since the 23rd evening you should again be able to access the app. We apologize for the inconveniences caused. Kind regards, EquateMobile Support TeamYou can never log in, I feel like I’m living in 90’s
I understand the app wants to keep a safe link, but endless txt of passcodes will NEVER let you login to your account. For real it’s 2020now can you invest some money to hire some good software engineers? I can refer some if you need!古都古都
Works
The app seemed to work without issue for me on an iPhone X. You can’t copy and paste your password into the app, but logging in using the ‘password’ feature of iOS wasn’t a problem. Setting up Face ID also worked. Access to my accounts, transactions etc seemed to work fine and was better than trying to use the website which simply cannot be done on a small screen.Show lessNetdawg2k
Developer Response
Dear user, Thanks for your feedback. With the latest version released on the 8th of December you should again be able to paste the password. Kind regards, EquateMobile support team
