Leave a Review Microsoft Outlook
Pass!
I use E365 through my work and found this to be more trouble than it was worth. I gave this an honest try for a day but found it clunky and under-baked.
I finally gave up when even some simple OWA functions like scheduled send and accessing mail folders were slow, glitchy, or outright unresponsive (e.g., disappear then reappear, slide off screen, etc.). I'm using an iPad Air with iOS 16.3.1 and it seemed like such a challenge just to get mail and calendar functionality. Finally, I tried resetting my account and it crashed the app! Frankly, I've never had to "reset" an account—any account—just to get it to work on first try. I wish they had put more effort into performance and reliability instead of asking me what my favorite color for Outlook or what time I would like my notifications to come in. —Seriously, this is what's important now.
Meanwhile, iOS Mail works fine for E365 (always has) but I like to leave my personal and work mail accounts separate so I'm just going to go back to OWA. I feel Outlook just continues to get more and more bloated with "features" as the years go on with little or no attention to core functionality and reliability. I don't work for M$ so I shouldn't have to send feedback if/when something truly basic (i.e., Scheduled Send) doesn't work on the first try.Show lessJuan Guapo
Frustrating calendar issues
When changes are made to a repeating calendar entry, the change should only be active on the current date and forward. This app currently changes all of the preceding calendar events. You may not think this matters, but I often refer back to preceding appointments in order to reconcile other data, and it’s no longer accurate once the repeating item is changed. This is standard on Apple’s ical.
2nd issue:, why does it take three or four clicks to get to an edit function within calendar? Within other Calendar apps, I can just hold and drag the appointment to a new time slot on the same day. With Outlook, I have to click multiple times to have that same option. Please address this.
3rd issue: When making a change to a repeating calendar entry, the view defaults back to the date that repeating calendar entry was first created. When you save the change, it SHOULD default back to whatever day you were on when you hit edit. This has caused multiple issues as it’s not overly obvious that you aren’t on the same day you just were when you edited the item. PLEASE FIX!!Show lessLeilaJA
Unable to delete folders…
The app overall, is useful and would be even more so if you could perform simple customization or management of folders and other info. I created some folders, used them for a couple of years and moved their contents to Archive. I couldn’t find the method to delete the empty, no longer useful folders in the IOS app, so I went to the desktop main version of outlook and was able to delete them there. Ok, I thought to myself: it seems like a long round about way to edit your account for such a simple function, but I’ll give it a whirl and let the desktop and IOS versions of this same app sync up to reflect the changes made. Upon opening the IOS app the empty folders were still present and ever useless, taking up space on my info bar. This has to be the most ridiculous thing I’ve encountered since being hodgepodged into subscribing to Office 365 for the same annual price that its one time purchase price used to be. Even when I reached out to their online help chat, they seemed indifferent to this problem. It’s almost like if you rented a car, but bought your own air freshener with your own money but the rental company for some idiotic reason won’t let you remove the air freshener of your own purchasing from their rental vehicle. A goofy analogy for a goofy mistake laden product to be sure. Disappointed to say the least…..Show lessPaddleEnthusiast
Best iPhone email client
I use many different emails, gmail, yahoo, and exchange and outlook for iPhone has best integration for all of them. Easy to use and follow. It also provides the focuses and unfocused inbox which is extremely useful and accurate (all my work or action related email goes to focused inbox). The search is very accurate and fast. The only thing I would improve there is that once I get the search result, to be able to have an option to select all and provide an instruction ie to delete or move to a folder, which it doesn’t allow at this time. Calendar is great too. If you are Outllook user in desktop, the mobile app version is 100x more reliable and user friendly. I no longer use the outlook for windows email client I use another one since outlook for windows is glitchy. So don’t judge the mobile app version with the performance of the windows laptop version.Show lessAxMerr
Works well for most activities
I use Outlook at work and love it’s ability to coordinate schedules, send invites, set up reoccurring meetings, etc. I just wish the spam filters were better. (My company is working on improving them, but I don’t like getting notifications from Office each time a message is flagged as possible spam. Once a week, every other week, or once a month is less work for me and effective because they are almost always correctly identified as spam, although many spam messages are still missed.)
I also wish there were more ways to flag/categorize messages by the speed with which I need to respond. I use flagged emails as my to-do list (and even email my self to-do items) and would like to see higher priority/urgent messages at the top but still see all flagged messages at once.
I have colleagues with similar working styles at other companies, so it’d be a great feature to add (or notify us on how to do it, if already available).Show lessbal8969
Problems and potential updates?
I have mostly used Gmail for a lot of things (my high school email, my undergrad email, etc.) and now as a grad student, I have to use my school outlook email to communicate with my professors. Overall, the app is very easy to use once you get the hang of it. However, one thing I missed as a Gmail user is being able to schedule an email to my professors on the app. I use my phone more than my laptop because I’m always on the move. I don’t want to write an email on my phone only to have to turn on my laptop just to schedule the email. I also wished for the feature of being able to label the priority level of my email to be applicable in the app as well. I thought that was a cool feature that outlook had that Gmail didn’t only to be disappointed that the app didn’t have it. Another thing that worries me is that getting notifications from the app is a hit or miss for me. I didn’t have to send an email for a month and when I opened the app to write one, turns out I have 6 unread emails waiting for me. Thank god it wasn’t anything serious but I’m hoping this gets fixed soon. I would rather not have this happening to me when during my semester.Show lessJUST_0A0_FAN
Outlook mobile is better than the desktop
I may get a lot of pushback on this. But the mobile app and the web client in my mind are far simpler to use then the desktop client. I really wish they would just improve the web client a little more. Drop the desktop client and be done. The one thing that frustrates me the most about outlook is it’s filters. I’ve found that using the web client is the best place to set all that up.
For this mobile app. I really enjoy it. The area that I believe it needs a little more improvement is the calendar. I can not put my finger on it but the apple iCal is slightly better in this regard. Even the Google calendar is better. Just a little more polish and it would be a 5 star for the app.
A few years ago I tested all three clients. The iOS was top on my list of usability. The desktop client I rated about 1.5 stars because it was not simple the first time you login. To get the desktop client even close to the web client or iOS I had to heavily customize it. My instinct tells me the mobile developers understand the end users needs far better than the desktop client developers.Show lesstcomputerchip
Stops syncing emails after sometime
Tried it twice in last 5 years, and both times had the same issue - the mails stop syncing after sometime. I like the look and feel of the app and it is easy to use. But the bare minimum functionality of an email app is flawed - getting new emails and syncing.
The app shows 34 unread messages in the badge icon. But when you open the app, it only shows old messages. I tried restarting the app, restarting the phone, and reseting the email account (which is another pain point as it requires app to be restarted for each account reset - I had 6 accounts added). Nothing gets new emails to show. Even the emails that were deleted in last 2 days were still in the inbox when checked by logging in directly to the server via browser.
Really wanted it to work as it works well with Exchange accounts and doesn’t prompt for re-authentication every 30 days (endorced by organization), but the above mentioned problem makes it pretty useless for me. Returning to the native mail app for now with no intention to give this app another try.Show lessAn Saini
Decent but could use some upgrades
The outlook program is ok if you are using only for basic email. We use outlook for our business and we’ve run in to multiple issues that are inconvenient. The first being the way the emails are organized. If you send emails with the same subject line to multiple people, make sure to turn off the “organize in threads” option. If you don’t, every email with that subject line will be condensed into one thread. Not detrimental, just inconvenient until you figure out how to fix it. It would be more useful to condense all emails by sender rather than subject. Next, the calendar does not update quickly and sometimes does not update at all when synced to multiple devices. I will add an appointment to the calendar and my husbands calendar will not update and he’s missed appointments due to this. I’ve tried all the fixes online and nothings worked. These are just a couple of things I’ve noticed among a number of things that could be changed in the program. However, if you’re looking for a basic email program it works just fine.Show lessapwisner
Almost there
Powerful email software. No real major issues except for one minor inconvenience. All other email programs, and a lot of other retail programs, have a feature which is mainly in the INBOX where if you want to delete an email/message, you swipe left and the selection is either deleted or the DELETE prompt is available. Now I do understand that everyone wants their product to be different. And I understand the function of the ARCHIVE. But for the sake of the user, who is already unconsciously trained to swipe left if we desire to delete a text/email/message, whatever……. it would be refreshing to see companies just “go with the flow” and make the delete function assimilation with us in mind, and put the archive selection somewhere else. Statistically, we use delete far more then archive. I got it; you want to be different. Hats off to you. But do you have to be so different that it can be irritating ?? That is a real thing.Show lessazarcone
