Leave a Review Microsoft Outlook
Performance Hiccups of Late
Outlook is a tremendous example of powerful iOS/iPad OS software where when you learn how the app works on one platform, you benefit on the other. Particularly, in a corporate setting, the ability to see organization charts, availability, and room reservations sets it TREMENDOUSLY apart from the built in mail and calendar apps which are designed more for personal use.
However…. For the past few months, the app CONSTANTLY restarts whenever multitasking. It does not save state or run in the background and you lose your place in whatever email you were viewing or writing. Additionally, there are stuttering issues when scrolling or moving around the interface. These issues have persisted for the last several updates and are quite frustrating to deal with.
With each update, I hope that they’ve been addressed, but they persist. Will increase the stars once the bugs are addressed.Show lessBandMan1028
Good mail app that needs some polish
I like outlook generally, especially the focused/other organization of the display. Controls are where I expect them to be and the app is very easy to use. The app has come a long way in the last year or so.
There is, however, plenty of room for improvement! My biggest complaint right now is in the search function. I sometimes find that outlook can’t locate messages that apple mail can find easily. That’s a little unsettling because you never know when it’s failing unless you compare with apple mail on every search, which would be a hassle. If I think we could also use a one-touch send to junk mail. I’m getting more and more spam these days and it would be great to be able to handle it with a click/touch.
There is no denying that outlook deals with exchange better than any third party. I’ve gotten too many errors from applications like fantastical over time, while outlook never seems to get confused about what’s coming from exchange.Show lessgroukas
Outlook Email
I just purchased a new iPhone 12 Pro Max and I’ve setup 3 email accounts through the Outlook iOS app with ease which is way more than I can say about the Mail app that came preinstalled on the iPhone! I was able to setup one email account through the preinstalled Mail app and that’s where it ended. After trying and trying, even after using the step by step instruction (hours I’ll never get back) to add multiple email accounts to the preinstalled IOS Mail app I finally gave up and downloaded the Outlook app. Not only is it stupid easy to add multiple email accounts, it took mere minutes to do so. I’m sticking with Outlook! If it takes that much time and effort to setup multiple email accounts through the preinstalled Mail app with a person who is more than capable of understanding the technology and process to do so says a lot about the app. I encourage everyone to install the Outlook app, you won’t be disappointed.Show lessMelanieAMeyer
What was wrong w a chronological inbox?
Hi - Ive recently noticed emails “missing” from my inbox, which is a result of an update, apparently. Rather than having multiple emails from the same sender visible, they are all condensed into one, despite “organization by thread” turned off. Unless I want to reply back to the latest email, finding a previous email can be a chore, as the emails “organized” within this thread that apparently isnt a “thread” arent always in chronological order. Sometimes newer emails are at the top, sometimes at the bottom, and clicking on the “...” is always required to scroll the conversation to figure out if im looking at the correct message. It’s a total waste of time and I cant see any reason why anyone would want to have to go through this effort to find 1 email, when the previous method involved just scrolling and opening it. I strongly dislike this “improvement” and wish I could revert to a previous version of this app.Show lessJackH959
Email cascade
One issue with Outlook is the embedding of emails. If I get an email and others are included, their response is what shows up as the original email. I can’t scroll down the list of email and find the original sender because it is now listed as being from whoever responded.
Also, if you forward the original email, and then try to respond to the original email, that option isn’t available.
I find this very frustrating and using the search option is not that helpful.
One other thing...when starting an email, the way it starts is confusing...you type in (if new) or select an email...then you have to figure out what to tap to start the email...if you hit the > then it wants to send and you haven’t even written anything! But, you are saved because there is nothing in the subject box so you can select “continue editing” and get to the actual email.Show lessMhopkinspfe
for school or work whatever it’s worth downloading
I use it for school I have an outlook account that I sign into and without logging into my computer I can take outlook wherever and whenever. Their are downfalls using this app and one of them is........that if you have a signature that you put in some emails and others you don’t there is no way to put a signature in your email in Outlook app which I don’t mind but then again I thought all your capabilities that you have online or app on computer you would have in the app for your phone. Another downfall I think is that you can’t say a email is “low important or high importance” I again for me that’s not super important but it would be nice to have on the app for your phone. There are plenty other things you can’t do on the app for your mobile device but you can do on the desktop app for your computer or laptop or pc. Other than, I like using the app and reading emails that come in without running to my computer to reply or even just read a single message I can be away from my computer and use my phone while I’m on the go doing other things that are little more important than sitting at home waiting for a email to come in thinking that’s the only way I can respond and receive messages from Outlook.Show lessWhat is Life!
Great for corporate e-mail
To those who say that it is limited because it lacks integration with iOS that is exactly the point and the reason why you want this app. You can always use the built-in mail app in iOS and connect to your exchange server or office 365, however this carries some risks as your administrator can now wipe the entire phone if necessary (or on accident). With the outlook app an administrative wipe is only limited to the data in the outlook app itself it will not wipe your entire phone. THIS is the reason to use Outlook. It is a bit less convenient to have the main calendar app and the Outlook calendar for instance, but I believe the separation is worth the inconvenience.
iOS 14 outlook calendar widget is here now and also works great.
My only ding is the stupid ‘play my emails’ prompt. It’s turned OFF, yet Outlook asks me every launch. You need to go in and turn it on, then turn it off for it to go away. Stupid!!Show lesscchubbuck
Bugs are crawly all over this app
I love outlook and liked this app until recently. Now, when I type, the characters in the to field or the search bar, the software lags far behind what I type and then freezes. I can’t type more than 2 or 3 characters before the app freezes. It doesn’t stop there. When you contact support, they don’t get back to you in an email. Instead, you have to go to the settings icon to see if there is a response. Can you imagine how stupid the head of product is to make an email product that doesn’t use its own email channel for support? I check for several days and no response. Then, at some point, I get a message that they haven’t heard from me so they are closing my ticket. Of course you haven’t heard from me: you use your setting icon as a communications channel, rather than a normal channel like email.
Also, in the name of creating a modern UI design, they have changed and removed numerous icons that are useful.
I can’t believe how MS degraded such a great product so fast. No wonder Google/Gmail is killing them.Show lessJ. David Green
Pretty Good
I’d give it an 4.5 if I could, but it’s not a four. I’d like it if it was easier to figure out at first how to access other folders such as trash and drafts—or maybe I’m just slow. I like how you can change what the slide function has—I have it set to delete which is super helpful and I wish the apple mail app had. I use both apps with Microsoft OutLook for my school email. I also like the computer version as well. Both versions of the app can (and do) remind me of events I have in my Microsoft calendar (I forget their name, if it has one). This is really helpful as my high school is using teams during the whole pandemic-so I get reminded before school starts, towards the end of classes I dislike, and before lunch ends that I have class which is really helpful. I’ll also mention that you can turn this off—for one or all events—and change the amount of time beforehand that it reminds you at (15 or 5 minutes beforehand for example). I still will use google as my main email because I already am—it isn’t better enough in the ways it is to change. I don’t think it is worse per say that google/apple email apps/websites. Hope this helps!Show lessEzera Catt
Contacts emails going to Junk folder
There is something wrong with this email platform of outlook. It used to work fine and I’ve been using outlook and msn email programs and email addresses for years but now it’s putting important business mail in the junk mail folder continuously. These are email addresses and people that I have put in my contacts and have continuously told the program they weren’t Junk.
These are important work emails and some I have missed or had trouble finding. I’ve had to tell work that my email isn’t working right and to resend things. Sometimes something I searched and found yesterday won’t come up today. Sometimes the only way to find a reply to my sent email is to look at my sent folder to see their replies. That’s a trick that I learned because they’ll combine your sent with its replies.
People ask me what I’m using outlook for, that they’ve never heard of it and that it must be cheap and faulty. They tell me to switch. I tell them “How do you not know MSN and Outlook?”. I have to find a new email platform because this one has turned bad and it means change my email address that I’ve had for 12 years or so and I’m not too happy about that.Show lessEveningStarrr
