Constant Airplay Issues
Why won’t you fix this app so AirPlay works as it should? It is literally impossible to AirPlay to an Apple TV 4K. AirPlay works fine with all of my other apps. Only Udemy seems to have this chronic issue. Seriously, how hard could this be to fix?
Video sometimes pauses for no reason
I’m pretty sure my internet is fast enough because I have no issues streaming 4K content.
Response from developer
Hi there, I'm sorry to hear you're not able to play your video lectures properly on our Udemy Business iOS app. Please try uninstalling and reinstalling the app. If the issue persists, please contact us at business-support@udemy.com.
Very unstable application
The app randomly crashes and closes the course you were doing. It’s especially annoying when the phone is in your pocket and your hands are busy or when you analyze the test results and after the crash have to start over. The mentioned crashes appear quite often.
Issue with video rendering
Very recently, I began experiencing some video render issues. When I begin a course the play button in the middle of the screen disappears and then reappears and the video seems to start in the background without any sound. This only happens on my iphone.
Class don’t load
Worst experience ever. Bought a monthly Subscription and haven’t been able to access my class for quite sometimes now and mind you I’m preparing for a certification. Customer service is useless a part giving u discount that don’t help if app is not working. Same issue on the website my class stop loading properly. You guys don’t even deserve one start.
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Error: “Sorry! We cannot load your lecture.”
More often than not, I keep getting this Error: “Sorry! We cannot load your lecture.” on the latest iOS version.
My Internet is working fine, so not sure why the Udemy app fails to load the lectures from time to time. Caching bug with the app? How to fix this ASAP?
My Internet is working fine, so not sure why the Udemy app fails to load the lectures from time to time. Caching bug with the app? How to fix this ASAP?
Response from developer
Hey there, We understand your frustration and we’re here to help. Please contact us at ufbsupport@udemy.com so we can help you resolve the issue you are encountering. Thank you.
Couldn’t watch downloaded course offline
Pre-downloaded a course to watch on plane. Unfortunately the app kept logging me out. When I was not able to get on WiFi I was not able to view my downloaded course at all. Please fix this login bug.
Experiencing problems with the app
First, I want to tell that I am using both Udemy and Udemy for business and I have some problems with both.
But the problem I have with using Udemy for business is that I cannot adjust the quality of the video to 1080 and it is held automatically by the app not even showing the value. I watch videos with lots of coding and even with my iPad I cannot see anything what is written on the screen because of the low resolution of video.
Another problem that I have with this app is that once I enrolled in the course I automatically the same minute received notification into my email with congratulations for completing the course and was issued the certificate. I even did not start the course which is weird.
All this makes me sad while trying to get my work done.
But the problem I have with using Udemy for business is that I cannot adjust the quality of the video to 1080 and it is held automatically by the app not even showing the value. I watch videos with lots of coding and even with my iPad I cannot see anything what is written on the screen because of the low resolution of video.
Another problem that I have with this app is that once I enrolled in the course I automatically the same minute received notification into my email with congratulations for completing the course and was issued the certificate. I even did not start the course which is weird.
All this makes me sad while trying to get my work done.
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Response from developer
Hey there, We understand your frustration and we’re here to help. Please contact us at business-support@udemy.com so we can help you resolve the issue you are encountering. Thank you.
Very great content
Not everything can be done on mobile (e.g. some tests) and there is an issue of low memory going on for quite some versions that restarts the app.
Cannot cast
App isn’t able to cast to local devices, it just shows casting option, but of no use.
I have checked the App permissions to ensure it has access to local Network.
I have also checked if Im able to cast to that devices from YouTube, it’s working.
Updated this App and restarted as well, no luck!
I have checked the App permissions to ensure it has access to local Network.
I have also checked if Im able to cast to that devices from YouTube, it’s working.
Updated this App and restarted as well, no luck!
Response from developer
Hey there, We understand your frustration and we’re here to help. Please contact us at ufbsupport@udemy.com so we can help you resolve the issue you are encountering. Thank you.
