Leave a Review Xiaomi Home
Zone cleaning broke after update
The app is fairly easy to use with robot vacuum (roborock). Map lays out your home and home can be broken up into rooms (color coordinated) or zones (where you draw a square over the area you want cleaned). I prefer to use the zone function but after the last update the zone function broke. My robot vacuum will try to begin cleaning but says “can not reach the zone, returning to the dock”. I tried adjusting the sensors, the dock, everything and nothing works. However it works perfect fine if you select the room function. Pls fix.Show lessgigit1611
Good but took a bit to figure out.
In order to define rooms you first have to enable the setting for saving the map. Then let it clean the house. I didn’t quite understand why I needed to define a room and assign the robot to it as that room definition has nothing to do with the map. Also I’m still unclear as to whether I’m supposed to use this app or the roborock app. Overall I’m happy. My S5 works greet and I think I have the hang of controlling it. Also the firmware updates were easy.Show lessChris lively
Not our precious timers?!
Hey all - great work in the multiple maps. App and communication is better.
That said, you removed the ability to specify which of the rooms or areas you clean via timer! This was a very core functionality to the way we used our vacuum. We have a mix of hardwood floors and carpet. We’d set it to clean different parts at different times, using the mop for the floors. Right now, you can only set a timer or scheduled cleaning for the whole floor, which is sort of worthless to us. Please return our specified area timers ASAP! Thanks kindly.Show lessgeezjeff
Roborock Vacuum
Love this vacuum! Can’t tell you how many steps it saves me. I’ve programmed it to do zone cleaning for me on areas where there’s areas blocked out around furniture. It works perfectly. I’ve even used the floor scrubber with water to clean certain areas with excellent results. How nice it is to come home tired and turn on the vacuum (without having to push a a heavy machine around) and know my home will be spotless in no time. Thank you so much!Show less*JC1
The Worst App/UI ever
I bought the S5 about a month ago. This is the worst app and the worst app by usability that I ever saw. Everything is so convoluted and complicated. Doing something simple requires many clicks and logical workflows are disjoining. The vacuum we itself is the worst. It will redraw and redraw our house, for some reason it can’t tell where is it and it will add random rooms of to the side which don’t exist in the house when it is in the room it already mapped. I don’t understand why it doesn’t let you edit the maps so that at least you could for ones create a proper map. This way it is in a perpetual wrong redrawing mode. Also, putting no go zones is useless if it doesn’t recognize where it is. I had such high hopes for this product, but so far Ivwish that I just bought a Roomba.Show lessnada71134
Getting worse...
This app is actually getting worse every time they update it. When I first bought my air purifier, everything worked. Was able to control it from anywhere. Gave me continuous status readings and solid control. Now I’m lucky to get a connection at all. When I do, I have to go back to the main screen, to get an updated reading. Using that same network and everything as before. After so many app updates it has become nearly unusable. And nobody is listening. There’s no customer support... nothing!
They make a great air purifier. But since most of the control is through the app, it’s becoming a giant paperweight. What a shame!Show lessFstarbkk
Fix some defaults, otherwise solid for vacuum.
The app has some surprising capabilities but you have to hop down the rabbit hole to get to them. Probably the easiest fix is to default to having the device save the map. Once the map is saved dividing the space into named rooms/areas is easy. Once that is done the app is easy and reliable for the most part. Particularly nice is the pin and go feature which drives the robot right to where you need it for spot cleaning. Noticed some buggy behavior with the remote control feature in the app not recognizing joystick touches. Quitting and restarting the app seems to clear the problem. The go home command always works as does selecting individual areas for mopping. Solid robot!Show lessSpambush
Need improvement on basic features...
Recently bought mi smart sensor set. The app is great as it supports conditional scenarios configurable through automation but they should also give us the capability to configure the default behaviors of the sensors as it's weird to have sensors that triggers the alarm without sending notification to the device unless these are configured through automation but the automation is always on! Even when the alarm is disabled! It is stupid to manually on and off each and everyone of it if we owns many automations and sensor devices. Also, please please please implement a status to display whether the alarm is triggered or not and also option to manually trigger alarm through app when needed..Show lesselvenng
Awesome!!
I love my roborock vacuum. I had a robot vacuum in the past that was a flop so I was very hesitant to buy a new one, especially since they are not cheap. This was one of the best purchases I’ve ever made. We have a black lab and light colored wood floors. The black hair was driving me crazy! The roborock and it’s ability to control through the app has kept my OCD in check! Love the ability to see and modify the map, know what maintenance is due and when, and control the vacuum from my phone. Love!!!Show lessLoretta
From ok to useless
I purchased 2s air purifier some times ago and I liked the way I could operate it through this app. Unfortunately after recent app upgrades the purifier shows as “off-line” and dedpite numerous reset attempts nothing will make it work with this app. I deleted the device and tried to added from scratch to no avail. I tried to reinstall the app - same result. It is a dud now. It is not just a dud but also whenever I try to use it it crashes after just couple of clicks. I messaged customer support twice but have not heard back. Too bad as the purifier is a good product but with such terrible support and ineffectual applications makes me hesitate to bay anything from this company ever again.Show lessIpad4me2
