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Roborock S50 is great on hard floors-not carpet
So far, this S50 is amazing on hardwoods for vacuuming and mopping. It is all working like it should and very efficient and effectively.
On carpet, which is short and light tan/beige color, it is not doing well. It circles the room, then starts to go back/forth like normal for about 4 passes. Then it starts to continue to go over the same exact line repeatedly without stopping. All the way across the room, then back; but won’t go deeper into the room like it did when it circled your room to start.
However, on the map, it shows that it is making progress in the room and taking a new line every time.
I have told it to go back to dock and it can no longer find it’s way. It is about 10 feet off from all the routes that it would normally take to get back to the dock. After about 30 minutes the map disappears, and ultimately it finds its way back to the dock. Then the next time it starts a new map of the whole house.
Frustrating about carpet. Thankfully my house is 75% hardwood, but still expect this to work on low like light color carpet.
RobertShow lessrobndenver
The Roborock vacuum is awesome, but this app blows
I really like the vacuum and the only way to control it is through this crappy app. The rumba vacuums cost more but their app works. This vacuum does a great job but I hate using this app.
Main problem
If you ever move the robot to another floor in your house it loses its position and thinks it's on the privous floor. If you try and delete the saved map it sometimes works. A few months ago it didn't have the ability to save maps and now they have a hard time deleting them.Show lesscamdn10
Needs a little work
I use this app with a Roborock S5 robotic vacuum cleaner. The device offers a “zoned cleanup” mode, which is nice, but the app does not allow the map to be rotated or for the zone to be drawn as anything other than a horizontal rectangle, so the zone doesn’t ever match the shape or orientation of the map. I end up with a zone shaped like a square that is overlaid on the map of a room that is shaped more like a diamond. Also would be nice to be able to break the house into multiple zones with different cleaning schedules (e.g. kitchen and living room every day, bathroom twice a week, bedroom once a week, etc.). All in all, it’s still not a terrible app and I love the robot itself, just need a little improvements to the app.Show lessLittlejoeman
Great app
Great app and fantastic Roborock S50 vacuum, I love and appreciate the fact that they keep them updated regularly. The only problem I have with the app is when I go to “Remote Controls” in Settings, it keeps testing the network and checking the firmware update, then it says: “Make sure both the vacuum and the phone are on the same network” while they both are on the same network. This feature used to work when I first got the vacuum but stopped working recently. Not big of a deal for me since I don’t use the remote control, but it’s nice to have it around. (US server + updated app + latest firmware)Show lessAbdullah.S
Amazing!
Love both the vacuum and the app. You are able to use the app to customize every part of your vacuum, such as where to go, when to charge, and which rooms to clean specifically or block off. It quickly maps your house and you are able to save the map for future use as well as seen where the robot has already cleaned. I really like how you can choose the voice and volume of the robot. I hope they decide to put more voices in other languages!Show lessQuartylynn
A bit lacking in the UX, but it gets the job done.
The app is obviously written by folks with a limited grasp of English. There are some features that it is missing that I would love to have, such as naming rooms on your house map, setting areas to avoid, etc. These are fairly minor annoyances, and perhaps will be added in future updates.
That said, the app works! It is fairly easy to understand and I haven't had any major issues with it in the 2 weeks or so I've been using it. It needs some tweaks and improvements, but it's not bad at all compared to many others out there.Show lessNickSTL
What All The Bad Reviews?
I have no idea why there are so many bad reviews on this app. I’m currently using it for the Roborock vacuum and the app has been fantastic for that. It’s the only Xiaomi product I own, but considering they’re a Chinese company translating an app, I didn’t expect the English translation to be that great, and yes there some issues, but nothing that makes the app difficult to use. The app is updated frequently, and bug fixes come out quick. Using the app to activate the vacuum, use zone clean up and track the vacuum works great too.Show lessKohkane
Please help!!!
Please help to support Globally released products (i.e Roborock Vacuum) at Mi Home app when select Mainland as a region.
I use multiple Xiaomi devices that were released in China and from the beginning I set my region as Mainland and set all 17+ devices. The most recent purchase was Roborock Vacuum Global version and it just can’t be added to my home with Mainland region selected. It can only be setup when I select a new region and use this vacuum device only.
Please help to support Global versions at Mainland region as well!!! Please please!!!Show lessJinn.Kim
Good app. Also English is the default language
Clean neat app.
I have no idea what the other reviewer is talking about. The app is totally in English if you select US (international) as the region option.
Unless you buy the local version to be used in China (Xiaomi also sells them for Chinese users living outside China, but they label the product as as “for use in China” on the website), then you will get Chinese as the default language, because people in China speak/read/write in Chinese, not in English.Show lessXY111
How about to improve?
The translation to Russian is not completed.
I've recently noticed that by pressing on gateway icon in the app I can turn on/off arming mode with a trigger. But in reality I can turn it on only in app. If I try than to turn it off it constantly turn on 3-5 seconds later and the arming mode really continues to work, only two presses on a physical gateway button turn it off (after that the trigger in app also change its position to off mode and does not return to on state as when I try to do the same but in the application). Please, fix it. iOS 10.3.1 latest app vers iPhone 6S. Gateway 2 gen.Show lessAmedautrui
