First time
Today was my first time sending money through Ulink and I have to say that they made the process so simple I highly recommend it without a doubt one of the best for money transfer!.
very bad service
I have been trying to send money to my family. I have been waiting for 2 days for the transaction to be released on my part, I sent the requirements, which were a photo ID and a bank statement. Afterwards, I was waiting for my shipment to be released, I spoke to 3 different people on the phone and nothing was still going on, in the end they cancelled my shipment, now I have to wait for my refund, I do not recommend ulink.
Show less
Terrible
Have called customer service multiple times since my transaction keep getting cancelled. I’ve called them multiple times to see if there is an issue with the verification I sent and they tell me everything is looking okay. Then out of nowhere they cancel the transaction and say the verification sent was wrong. This has happened multiple times. Customer service has been no help and when I want to talk to a supervisor they put me on hold or never get back.
Show less