Scam
Tried adding funds to my account. Almost a day later transaction was “still processing” even though the app told me it would take minutes. No messages from my bank account which I had confirmed. Tried chatting with their “help” team and after asking a bunch of stupid questions to verify that it was me they never got back to me. Shoutout to “Kioan” for ghosting me. Now I won’t be able to send my payment in time.
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First time
Today was my first time sending money through Ulink and I have to say that they made the process so simple I highly recommend it without a doubt one of the best for money transfer!.
very bad service
I have been trying to send money to my family. I have been waiting for 2 days for the transaction to be released on my part, I sent the requirements, which were a photo ID and a bank statement. Afterwards, I was waiting for my shipment to be released, I spoke to 3 different people on the phone and nothing was still going on, in the end they cancelled my shipment, now I have to wait for my refund, I do not recommend ulink.
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Terrible
Have called customer service multiple times since my transaction keep getting cancelled. I’ve called them multiple times to see if there is an issue with the verification I sent and they tell me everything is looking okay. Then out of nowhere they cancel the transaction and say the verification sent was wrong. This has happened multiple times. Customer service has been no help and when I want to talk to a supervisor they put me on hold or never get back.
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The easiest way to send money..
I love how easy is to send money. The first time takes a few seconds longer, but after that it’s the easiest way to send money.
Response from developer
Thank you for using uLink!
Customer service
I was dealing with a customer service representative and I simply asked if it works in Alaska which is a state and they said that it doesn’t work outside of the United States. Then I’m like Alaska is a state. So then the customer service representative said it doesn’t work in Alaska so which one is it? It works in the United States or no?
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Response from developer
Hi, we apologize for any misunderstanding. We offer money transfer service from all US territory to other countries.
Great service!
I have used uLink for multiple years now and it’s been a great solution to support my loved ones abroad! Excellent customer service team, thank you uLink!
Response from developer
Thank you for choosing uLink!
Excellent service
The only thing is that you have to wait longer for the recipient to get the money! Otherwise it’s awesome! Good rates compare to others
Response from developer
Thank for your feedback! We'll keep working to deliver the service you are looking for.
Best exchange rate
Very easy, fast and the best exchange rate. I always compare with Xoom and Ulink is always better. You can save a lot of money and send more to your loved ones
Response from developer
Thank you for using uLink!
Amazing rates!
Great app for sending, I’ve pretty much ditched ripoffmitly; If it wasn’t for Mexico’s President AMLO I wouldn’t have known about this hidden secret, props to the Mexican government in keeping us informed of the apps that vouch for the consumer!
Response from developer
Thank you for using uLink!
