Extended Stay America User Reviews

Extended Stay America
Extended Stay America
ESA Management LLC

Top reviews

Leave a Review Extended Stay America
  • False advertising

    With a name like extended stay and when googled for extended stay hotels I figured it would be the perfect tool for extended stay hotels but nope…nothing but by night hotel hotels. Very misleading and unhelpful.
  • really Nice…

    In truth, the website can be a bit confusing for a disabled person like myself. Nonetheless, I checked into my room today and I was rather surprised. Its very nice and spacious. I love the recliner rocker. I also love that the closet are and the bathroom area are relatively behind a wall thus hiding away personal items. I coudn’t find the microwave though, nonetheless its a very nice room. I would definitely recommend the location.

    BlindArizona
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  • I’m never able to cancel the reservation in app

    I’m never able to cancel the reservation in app, the button is just never active! Also they try to withdraw for the whole stay upfront and it’s thousands of dollars! You need to rethink you policy !
  • is just nasty

    Nasty and have roaches and dog hair dog toys everywhere old rustic appliances the guy is rude about it
    We we’re asked to Leave in the middle of the night sad bad business
  • Absolutely Amazing

    I am in the process of relocating to Georgia. I have been staying at hotels/extended stays in the Atlanta metro area for the past two months. The Extended Stay America in Alpharetta/Rock Mill location is beyond AMAZING! I keep coming back! The rooms are ALWAYS consistently clean! I have been to several other hotels in the local area and seen some dirty places that I would never again return to! The staff here at ESA are beyond AMAZING as well, they treat you like family and are more then accommodating! This place hands down feels like a home away from home!
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  • Great App, Dynamite Service In Dewitt, Syracuse.

    This app is great at finding locations all over the United States. Put in your criteria, and good promotional codes and discounts that are sent to your email once you sign up and create an account. A future guest could find all available rates on affordable ESA hotels almost in every major location in the United States. There are also other discounts for businesses and seniors, etc. Dewitt in Syracuse NY has very friendly staff and service. Very clean, all staff are very helpful and nice. Especially the General Manager, Shari Gozzi. Very professional, knowledgeable, kind. A++++++++++++++++++
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  • ESA

    Love this app! Just keep giving the low rates on the rooms as always you got a keeper. Keep it up!!
  • Don’t stay here

    Refrigerator quit working-on Friday after shopping and filling it up. They said nothing they can do until Monday. Wouldn’t even give me another room or a discount. Never again
  • 60 Long Minutes

    On hold with N.C. Headquarters waiting to talk to a supervisor. Time to fire CEO Bruce Haas! Can anybody at guest relations speak English? I will fly to N.C in November to meet Bruce Haas. The owner didn’t take his hotel guest safety at the Eldorado Apartment Hotel so on December 20th 2019 and eleven hotel guest died. The health department and fire department need to inspect all Las Vegas E.S.A. Less then four months ago a frustrated hotel guest pulled the alarm. Las Vegas received the alarm 33 minutes after it was pulled. Mr. Elix Nunis former general manager showed up 47 minutes after Millissa front desk phoned him. If this was a real fire history would repeat itself!!!
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  • Staying in a clean space

    In between apartments and found this solution. The staff are nice and friendly. The room is clean and being able to cook is great.

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