Leave a Review Extended Stay America
It was ok
There was gnats in the room and woke up to a spider on my pillow and no TV guide.MizzLovable
Horrible hotel, nice receptionist
Stayed at ESA in Louisville. Reserved non smoking accessible room. They moved us after the fest room was smoky to another smoky room. Both my husband and I are very sensitive to smoke. We had already pad and checked in so what choice did we have? First Lady was very nice but it didn’t solve the problem. Never stay in ESA again!Show lessall all well rn B
Poor standards
ESA doesn’t maintain the hygiene standards at all as mentioned on their website and whenever asked the as to why not the response is “Due to Covid-19” is very lame excuse for not cleaning or maintaining the cleanliness of the rooms.Farid US
They Are Awesome
Carla,jenn And Paula And The Housekeeping Crew Are Amazingshy'miel
Great stay!
Very clean and peaceful.Ronnail9292
I’m not seeing the PERKS.
They claim “the longer you stay the less you pay,” but I’ve yet to see this come to fruition. I just got on the app to extend & of course they advertise the room as a low price but when I click on the choice, the price mysteriously shoots up by $20. That’s not a perk lol. Then when I shorten the days it’s advertised at a higher price & upon clicking on the choice *gasp* what do you know, HIGHER price remains. Idk if that’s a glitch but it’s starting to seem really suspect. It’s not that I can’t afford it, but I surely do would like to save if I can. As much money as I’ve forked over to this company with expectations of paying less, this has become a frustrating let down.Show lessKiaraJJJ
Simply awesome!!
I have stayed here in the Plano area hotel for few months now .
I am so very thankful at how sweet and professional everyone has been!
I absolutely recommend this to anyone who needs a long or short stay. It is well worth it.Carrie Heffernan
Good People!
The staff here are some of the nicest most helpful you could hope for. If you’re in Sacramento, Tina at the front desk is the one to ask for.SuspectorGeneral
Easy going and friendly staff. Very helpful and accommodating.
So far I’ve been here for five days and I have absolutely nothing to complain about. The staff is very accommodating and answers questions without any attitude and/or judgment. We plan on staying here for a couple weeks during our hard times and I can’t think of a better place that we could’ve ended up for the price we paid. We used a different company online to book our stay here; which gave us a wonderful discount and really helped us financially.. It’s location is convenient and right where we needed to be... as for the hotel, I have to say I’m glad we ended up here of all places. I feel I have privacy. I feel that my daughter safe. I can leave the room with no hesitation and come back knowing it’s locked and secure. I can do my laundry here any hours of the day or night. And it’s relatively close to the freeway and food so it’s convenient. Plus each room has a mini kitchen with a fridge and a microwave and a stove top. They give you utensils and pots and pans and anything that you may need in order to make your Stay more comfortable. I honestly was embarrassed to ask for household and kitchen items at first; (for example: pots and pans, knives, forks, spatulas, strainer, coffee pot, toaster, etc.)But when I asked a sweet woman working at night if they have any of those things she was more than happy to supply me with anything that my family needed plus more. This is a very safe and simple hotel that has been a blessing for my family and myself. I don’t think I could say any of this were true if it wasn’t for the staff employed here. they are all understanding and have genuinely kind attitudes which make the entire stay tolerable. I am a strong believer that it’s the staff and management that make or break a place. And this place is doing great! Thanks everyone.Show lessWantSM03
On the road alone with kids lost ID black woman
Corporate account holder denied entry told was driving on road over 24 hours. Worst ethics possible AVOIDgamom80
