Podium User Reviews

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  • Delivers !

    I wanted more ( real) reviews and this platform delivers.
    Our team really appreciate the nice things customers share with us ....
    and we get to tackle any service drops head on .
    Owner
    Ted

    Hi we are your Ted Byrt Insurance Team ...
    :)
  • Positive growth

    Fantastic way fantastic results the right way to have people give good compliments in the proper form thank you
  • BEST business texting solution

    Podium makes it easy to separate my business texting from my personal texting. Texting has made it so much easier to get in contact with clients and not using my personal cell is 👌🏻. 10/10 would recommend Podium
  • Company could care less about its users

    Do not be fooled by this company. I am a retailer and used there platform for a extremely short time (less than a week) before I realized it wasn’t was the salesman sold me on. I immediately started working with customer service to attempt to cancel using it.

    The first red flag is they don’t let you demo, it’s a one year contract or nothing. Second red flag is the pushy sales tactics and skewed statistics. Lastly the app crashes non stop.

    A hook in mouth company. Once they get you on the hook. Good luck getting anything accomplished.

    Notice the lack of different reviews. They are all fake. This company is horrible and I hope no retailer is going through what I have been or ever has to. If your a small retailer STAY AWAY!!! Do you own legwork to get reviews. Save your money their platform is very limiting and their service is below 0 stars.
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  • Not loading

    Not working on my iPhone 6+
  • Great communication app

    The app works well for the most part. I like that it gives you availability to text your customer through the app. As a sales person that helps differentiate customers phone numbers from your personal ones. It’s a nice setup in terms of the look of the app as well. The leaderboard is cool too because it brings good moral and healthy competition.
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  • Quick, easy and very efficient for customer service/communication!

    Great app for those who have a business that needs to communicate with many clients. This app provides a quick way to communicate effectively right at your fingertips! Definitely great since it’s faster than opening your email or being sent to voicemail if you need to communicate with anyone
  • Helpful and Informative

    The guys at podium were very helpful and informative.

    Great platform!
  • Unethical company

    BUSINESSES BEWARE. Podium makes it nearly impossible to cancel. We used their services from 2016 to late 2017 and decided to postpone use while we went through a few process changes. Our first attempt to cancel was in January 2018. When we got a bill in February we made a second cancellation attempt. It is now mid May and they have still not cancelled our account. Their excuse was the rep we tried to cancel with “is no longer with the company.” Their rep went on to say that they are “sorry we feel that we need to be reimbursed” and that they cannot because they do not have proof we tried to cancel. (They do not record calls when convenient for them)

    Strongly recommend businesses look elsewhere for review sites as it’s just as important to have a good product as it is to do good, ethical business. STRONG PASS ON THIS COMPANY.
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  • Great app and great platform!

    Just started with podium and already getting incredible results

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