Great App!
Response from developer
Hi $YGML$, Thank you for your fantastic feedback! We’re glad to hear you found the app easy to use and navigate. Your support means a lot to us! Best regards,
Horrible developer and app!
Response from developer
Hi Asura010, Thank you for your feedback, and we’re sorry to hear about your experience. Our system does allow notifications to remind users before their parking expires. Notifications are always sent and there are no specific settings in the app. If you didn't receive a notification, it might be due to the settings on your phone. Please check the following: Notification Permissions: Ensure that notifications for our app are enabled in your phone's settings. Focus Mode/Do Not Disturb: If your phone was in Focus Mode or Do Not Disturb, notifications might have been silenced. Battery Optimization: Some phones have battery optimization settings that can prevent apps from sending notifications. We recommend reviewing these settings to ensure that notifications are properly configured. If the issue persists, please contact our support team, and we’ll be happy to assist you further. Thank you for using our app. Best regards,
App is unresponsive
Response from developer
Sorry to hear about the issue, Eddie. Please reach out to our support team, and we'll help you get it sorted right away!
Most awful parking app I have ever had to deal with
Response from developer
Hi PaymanFerdos, Thank you for sharing your opinion. We strive to make the app as simple and efficient as possible. If you have any specific issues you'd like us to look into, feel free to reach out to us at support@zipby.app . Best regards,
Just don’t get it
Response from developer
Hi Tara1049, Thank you for your feedback. We'd love to understand more about your experience with the app and how we can improve. Please feel free to reach out to us at support@zipby.app
Failed to delete data and credit card data
Response from developer
Dear jack in van, Thank you for your feedback. We understand your concern regarding data deletion. Please note that we can delete user data only if we receive sufficient information to identify and validate the account. However, we want to reassure you that users have full control over their own data directly through the app. You can easily delete all your personal data, including credit card details, with just one simple button in the app. If you need any assistance, please don't hesitate to reach out to our support team using the 'Help Now' function in the app
Don't rely on it sending notifications
Response from developer
Dear EntwinedRose, Thank you for bringing this to our attention, and we’re sorry to hear about the inconvenience you experienced. Our system tracks all notifications sent, and during our interaction, it was confirmed that the notification was indeed sent. However, we understand that you might not have seen it, and there could be several reasons why this occurred that are beyond ZipBy’s control: - Notifications might be disabled for ZipBy or for all apps. Please check your phone settings. - Some internal settings may turn off notifications if the battery level is low. - Do Not Disturb mode might be enabled. - The app might not have the necessary permissions to show notifications. - There could be issues with the network connection or server. - Background data usage for the app might be restricted, or the app was turned off (quit/swiped off). - The app might need an update to fix notification issues. Please review these settings on your phone. If you need any further assistance, feel free to use the 'Help Now' function in the app to contact our support team. We’re here to help
Amazing app
Response from developer
Thank you so much, Jennifer! We're thrilled to hear that you're loving the ZipBy app. Your support means the world to us! 😊 If you ever need anything, we're here to help. Happy parking!
You’ll get a ticket
Response from developer
Dear andkfbrowo a, Thank you for sharing your experience. We're sorry to hear about the trouble with the notification and the ticket you received. While our system confirms that the notification was sent, we understand it may not have reached you, which can be frustrating. There are several reasons why this might happen that are beyond ZipBy’s control: Notifications might be disabled for ZipBy or for all apps. Please check your phone settings. Some internal settings may turn off notifications if the battery level is low. Do Not Disturb mode might be enabled. The app might not have the necessary permissions to show notifications. There could be issues with the network connection or server. Background data usage for the app might be restricted, or the app was turned off (quit/swiped off). The app might need an update to fix notification issues. Please review these settings on your phone. If you need any further assistance, feel free to use the 'Help Now' function in the app to contact our support team. We’re here to help!
Scam company
Response from developer
Hello, Thank you for leaving a comment, you are not clear about what the issue is though, if you are having or have had problems with the app or payments can you please let us know so that we can rectify that for you? Thank you!
