FreeAgent Mobile Accounting User Reviews

Top reviews

It just gets better and better!

When our accountant suggested changing to FreeAgent I thought, no, not another half baked bookkeeping programme!
I could not have been more wrong! This does everything I need and now, with the app, adding a copy of a bill is so quick and easy. It was quite time consuming before.
I love the way the bank items are uploaded daily, giving me so little to do to attach the necessary information.
Thank you FreeAgent.
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Better than all the rest

I have switched accounting software more times than I have changed my underpants in the last 2 years, and I am so happy to say I will not be changing ever again (my software that is)

Free agent is simple to use for non-accountants, it’s price is simply unbeatable. Most people are being ripped off by accountants.

You don’t have to worry about reconciliation or any of that confusing book keeping from Quickbooks, you don’t have to pay the exorbitant fees from crunch.

The auto explain feature is pretty flawless, I feel like my accounts are just running themselves now I barely have to do anything.

I click a button once every few months to submit my VAT return and that’s it.

This is how it should be done
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Used this service for years

This is a great service and very reasonable price!

My only gripe about how the name/company system works (maybe i've worked it out wrong) but I want to be able to assign multiple people to the same organisation as I get work from different people within larger companies and to be able to see the individuals names listed when I am creating the invoice. Currently, I might have 'client 1 name' in one field and their company in the company field. But when i go to make a new invoice, it lists every 'client' under the same company name - so the list looks like:

Create invoice for:
Smithsons steel works
Smithsons steel works
Smithsons steel works

It doesn't list the name of each client. So i end up making a new invoice, going to the preview of the invoice and checking I got the right person, navigating back and changing via guess until it's correct. I did start putting individuals names in brackets next to the company but then it looks bad on the invoice, which would read like:

Pauline bobson
Smithson steel works (Pauline Bobson)
79 down the lane
New turkeyville
LE45 9TT

Just ends up looking bad.

Its the only minor inconvenience! I love the overall ease for making quick invoices on the go!

(fake names + companies used for example purposes)
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Response from developer

Thanks so much for this insight! We're adding this feature request to our backlog. Please feel free to email support@freeagent.com if you have any other feedback or suggestions.

Fantastic bit of software

I’ve been using this a number of years, I’m dismissed it originally as I didn’t think it would be any good as it was a freebie with my business banking, how wrong was I!! I love it, so easy to use and share all information with my accountant with great ease, all linked with my banking so I can check and see everything in one place. I would 100% recommend this software, I use it on my Mac and also iPad, even iPhone! This is handy if your on site and need to invoice or provide an estimate before you leave.
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Response from developer

Hi there - thanks for your feedback, it's really helpful to hear areas we can improve to make things easier. We have added your votes for these improvements and will update you as these are added to a future roadmap. Thanks!

Notifications unreliable in iOS

Needs some work. I find the app is sporadic in whether it externalises notifications with a visible badge (red dot) and never shows in notification centre on my iPhone despite the notification settings being as required. Also within the app the alarm bell doesn’t stop vibrating even after the notification is actioned. Have to close the app and re-open it for the notification to stop. ——————- Update: The alarm bell now stops ringing if the notification is reviewed but not actioned (unexplained transaction). The notications are still not showing as badge icon or in notification centre or banners.
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Response from developer

Thanks for that update. We need some more information to investigate this properly. Can you please get in touch with our support team on support@freeagent.com or via live chat on www.freeagent.com/company/contact-us/ with the details you've shared here and how your notification settings are currently set up? We can pick it up from there and assess next steps. Much appreciated.

Very good

Came free with my sole trader account and I’m really happy with this app. There is online guidance for lots of scenarios including how to list your pre-start up costs in the TY before being set up. It’s really easy to add receipts. It’s linked to my bank account so I rarely have to add transactions myself. I can also add expenses if I end up using my personal account. I’ve never been self employed before and I’m finding this very simple!
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Great Platform

As a new business it was critical to build good habits when it comes to managing our business affairs. FreeAgent is a wonderful platform that makes it really simple to get going and then it gently introduces new functionality as your business grows and needs to do more things. We love it and recommend to our business contacts a lot.
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Honest British Reviewer

This software is completely perfect for any sized business. It takes everything in to one place, automates the cross over of data between mileage/accounts/expenses/corp tax and is even set up to do the first 10k mileage on £0.45p per mile and then automatically adjusts to £0.25p per mile meaning there’s no need to do any math in it all! Just input data to software and click send/pay taxes. Awesome…any other company has big shoes to fill if it wants to beat this one.
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Excellent accounts app

I had used another Mac app for a few years which I thought was good until I started to use FreeAgent. Love that it’s simple enough for me (a freelancer) to get my head around but also powerful enough for my Accountant. But the app is a bit wanting. Not as full featured as the desktop version & really needs a tablet version to bring it up to date.
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Response from developer

Hi there, we are pleased to let you know that iPad support is now live if you update your app to version 3.0.0. We hope this helps. Any questions or feedback, please do let us know at support@freeagent.com. Thanks!

“30-day free trial” didn’t even happen.

I was logged out and hit with a “your free trial has ended.”
-WHILE making a profile to use this app with!-
Meanwhile: as posted clear as crystal on their website it states:
“Download the app and get started with a 30-day free trial. No credit card, no obligation!”

You didn’t even let me experience it past making a profile and singing up. Uninstalling. Making sure I don’t get spam mail from your company and I’m going to look further into this because as someone getting into freelance illustration I really would have appreciated help with tracking my taxable income. Thanks for absolutely nothing.
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Response from developer

Hi there, sorry to hear there were issues with your free trial, it sounds as though something has gone wrong. Please could you get in touch at support@freeagent.com and we can take a look into this for you. Thanks and sorry for the inconvenience

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