Technogym User Reviews

Technogym S.p.A

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Ist year programme review

Both my wife and I attend Standish leisure centre following allocated bespoke fitness programmes.
Professional yet friendly support is available whenever needed and we both now are feeling the health benefits from the programmes we are on . Having the activities and results on the app has given us the focus we need to maintain and improve our wellbeing. 👍

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Clare Robert

15 days ago

Buggy recording

Lots of great information on the app but always struggle with the recording of sessions on bike. I connect with the bike via the phone app but it only ever records the first couple of minutes. Can’t connect at all with Apple Watch. Tried various bikes at the gym with the same issue. Switched to using WorkOutDoors to record now.

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Afcb73

19 days ago

Response from developer

Hi Afcb73, we are sorry to read that you have experienced these issues: please, contact us at app@technogym.com so that we can support you!

Couldn't log on any equipments

Why?

DarkDuckGo

a month ago

Response from developer

Hi DarkDuckGo, we are sorry to read that you are experiencing this issue. We would like to know on which equipment you could not log into: please, contact us at app@technogym.com so that we can support you!

One very annoying behavior

I think every single user has a small set of “classes” that they are interested in. The app does allow you to filter so you only see the classes you are interested in, but… it makes you do this EVERY single time rather than just remembering what you selected.

IMHO the app should not require you to do this.

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Dablick

a month ago

Response from developer

Hi Dablick, thank you for your review: we will make sure to keep this feedback into consideration for the future developments of Technogym App. For any other doubts, questions or suggestions, please email us at app@technogym.com: we will be happy to help!

Lag in app and equipment

The app does not connect to equipment when a workout starts and there is a huge delay to get live results. It therefore does not allow your watch to start a session and is clunky

Upsetblogger

a month ago

Response from developer

Hi Upsetblogger, we are sorry to read that you have experienced this problem. We would like to know whcih equipment you could not log into: please, contact us at app@technogym.com so that we can start our conversation!

Only tracks bike

Only tracks bike and occasionally rowing. Me and my brother will have vastly different "movergy" after having the same day. Good luck trying to follow a home workout video with a friend because there's no way to access any of it through a desktop

Jak Bishop

a month ago

Response from developer

Hi Jak Bishop, we are sorry to read that your first experience with Technogym App has not been up to your expectations. We would like to know which equipment you could not log into: please, contact us at app@technogym.com so that we can support you!

Great content but lots of bugs

App is super laggy and slow to load. A lot of pages just never finish loading (black screen). Though, once you’re in the content and layout is great.

SNG23AU

a month ago

Response from developer

Hi SNG23AU, we are sorry to read that you are experiencing this issue: please, contact us at app@technogym.com so that we can support you!

Data not reliable

What’s the point of logging into the elliptical cycle stand with the TechnoGym app using your own account, when the activities of others using that machine will also be added to your work activity?

LoloySan

2 months ago

Response from developer

Hi LoloySan, we are sorry to read that you are experiencing this issue: please, contact us at app@technogym.com so that we can help you in solving it!

Slow on iPhone 15 Pro Max

Takes forever to start and it’s bloated and feels a bit useless

Fraaaaaaaaaaaaank

2 months ago

Response from developer

Hi Fraaaaaaaaaaaaank, we would like to support you in solving this problem: please, email us at app@technogym.com so that we can start our conversation!

Military time again - sigh

Why can’t Technogym fix the 24 hour clock issue? Many of your customers use a 12 hour clock and the 24 hour clock causes us confusion and missed appointments. Please give users an option to display all times in all areas of the app as 12 hour.

MoKeyKat

2 months ago

Response from developer

Hi MoKeyKat, we are sorry to read that you are experiencing this issue: we are already aware of it and we are working to solve it as soon as possible. For any other doubts, questions or suggestions, please email us at app@technogym.com: we will be happy to help!