![[solidcore]](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/a1/16/2c/a1162ce0-4274-b862-f415-146571aef5c7/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/90x0w.webp "[solidcore]")
New Update Has Bugs
Since the new update, the class reservation page on my profile does not load and I can’t see my class schedule for the week.
App issues.
Need option to turn off marketing notifications but still get reservation reminders!
Can’t retain class filters. Forgets favourites, I always have to recreate them and filter out dozens of items for children and swimming schedules.
Guests requiring app download is just a data grab and prohibitive.
Can’t retain class filters. Forgets favourites, I always have to recreate them and filter out dozens of items for children and swimming schedules.
Guests requiring app download is just a data grab and prohibitive.
Show less
Reston premises incompetent with announcements on app.
While the place has a great and provides diverse services, they are incompetent when it comes to announcing inconveniences on their app. Maybe their tech guy should be contacted by the tons of employees with headpieces when this happens. So far we have not seen announcements when there was a hot water issue, towel dryer issues, or when the hot tubs are closed or when a sauna or steam room is not in service. Also save the concierge the time by telling someone to post these things closer to live time. The delay shouldn’t be more than 10 minutes and that’s a generous amount of time. It’s annoying not being notified on the app and finding out something is not working when one arrives.
Please act like a professional gym chain as you are and do your due diligence.
Please act like a professional gym chain as you are and do your due diligence.
Show less