Technogym User Reviews

Technogym S.p.A

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Useless Apple Watch feature

Trying to connect to treadmill at gym, it logs me in on my account but doesn’t take heart rate on watch, just goes to the connect screen, click again it connect to the machine next to me. Useless

Jamesrugman

2 months ago

Response from developer

Hi Jamesrugman, we are sorry to read that you are experiencing this issue. We would like to know which treadmill you would like to connect to your Apple Watch: please, contact us at app@technogym.com so that we can support you!

Garmin watch

Interesting app especially because it allows you to log in to Technogym devices/record your progress. The fact of doesn’t support Garmin watches is a big flaw though!

timedlapses

2 months ago

Response from developer

Hi timedlapses, thank you for your review. We would like to know which Garmin watch you use: please, contact us at app@technogym.com so that we can start our conversation!

Connection problems

Connection issues via Apple Watch Ultra 2 when does connect to gym equipment will not show heart rate. Tried train outdoors still no heart rate displayed.

ieheujs

2 months ago

Response from developer

Hi ieheujs, we are sorry to read that you are experiencing this issue. Please, contact us at app@technogym.com so that we can support you!

Rubbish compared to My Wellness

Apple health integration doesn’t work properly, it’s flawless on the my wellness app. The Apple Watch app is terrible in comparison to the my wellness one and has loads of issues with it pausing during workouts. All it shows is HR and kcals, the my wellness Apple Watch app shows more useful stats on the screen. Being forced to move to this app by gym.

15/09 Updated my review as Apple health integration is now working after recent updates. Main issue now is the Apple Watch app pausing during workouts and you have to keep clicking resume. Fix that and also add more stats to watch display and the app would be ok.

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pcfarrar

3 months ago

Response from developer

Hi pcfarrar, we are sorry to read that your first experience with Technogym App has not been up to your expectations. We would like to discuss your feedback with your in more details: please, contact us at app@technogym.com so that we can start our conversation!

Incredible user interface

Easy to navigate. Comprehensive content. Engaging and motivating to move more! This app continues to get better with frequent updates and more useful functionality!

Skiball7

3 months ago

Not a good app

Very basic without even option to sync to apple health. After yesterday update deleted all my training programs. Not recommended at all. Avoid if you can

iph0na

3 months ago

Response from developer

Hi iph0na, we are sorry to read that you have been experiencing this issue. We are already aware of it and we are working to fix it as soon as possible. For any other doubts, questions or suggestions, please email us at app@technogym.com: we will be happy to help!

no way to customize views

There is no way for a user to set the app to a 12 hour clock. Signing up for classes past noon is such a pain and causes so many mistakes! Also, no way to customize views. Class times open to 5 am, rather than to the time of day, which means a user opening the app at 5 pm has to scroll through all the classes to get to the current time or try filtering my military time (no thank you). App appears to be designed for UK rather than US users.

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MoKeyKat

3 months ago

Response from developer

Hi MoKeyKat, we are sorry to read that you are experiencing this issue: we are already aware of it and we are working to solve it as soon as possible. For any other doubts, questions or suggestions, please email us at app@technogym.com: we will be happy to help!

Dreadful App

The My Wellness app was superb but my gym are now moving onto the Technogym app. It’s dreadful. From being unable to sync to Apple fitness. To syncing some exercises to never recording any type of run (treadmill or outdoors) it’s really isn’t worth using. You need to complete the set workouts. So you’re beat if your gym is busy and you add other activities in. They won’t count and your workout won’t save. I’ve spoken with tech support who tried to help but the issues remain. How they managed to ruin the perfectly fine My Wellness and turn it into this I’ve no idea. Avoid

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yeeeehaaaa7

3 months ago

Response from developer

Hi yeeeehaaaa7, we are sorry to read that your first experience with Technogym App was not up to your expectations. We would like to get in touch with you to discuss your feedback in greater details: please, contact us at app@technogym.com so that we can start our conversation!

Could be great if it worked as intended

Will not load my facility details.
Skips sets during workouts.
Difficult to use.
Not intuitive design

Kweezle

3 months ago

I was forced to use it and I’m mad about it

I had to switch to this to view my gym program, which would be fine if my program was easily accessible- in fact the user interface is so backwards that it shows me my least used program on my home page. In order to access my current program I have to navigate dangerously near accidentally deleting said program; and if I start the wrong program by mistake (or think I’ve done) there is no apparent way to restart the program.

Even if this is just a problem with my gym’s interface it feels like zero ux testing has been done.

For an app that I have no say in using, the least you could do is make it usable instead of packing it full of unnecessary stuff like meditation and music playlists.

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KTHTHhhsgvhhjidbgxvvd

4 months ago

Response from developer

Hi KTHTHhhsgvhhjidbgxvvd, we are sorry to read that your first experience with Technogym App has not been up to your expectations. We would like to discuss your feedback in greater details with you: please, contact us at app@technogym.com so that we can start our conversation!