Yamibuy User Reviews

Yamibuy: Asian Grocery & Goods

Transocean Resources Management Inc.

Food & Drink

Shopping

Reviews Summary

Positive highlights

💎

This app hasWide selection of Asian products

🚚

This app hasFast and reliable shipping

🌟

This app hasGreat customer service

💰

This app hasReasonable prices

🔍

This app hasEasy to navigate app

🌍

This app hasConvenient for those without access to Asian markets

🧡

This app hasLoyal customer base

Negative highlights

⚠️

This app hasExpired or low-quality products

🕰️

This app hasSlow delivery times

🤖

This app hasPoor customer service and lack of responsiveness

💰

This app hasHigher prices compared to other platforms

🔒

This app hasSecurity concerns and account breaches

🚫

This app hasDifficult return and refund process

📦

This app hasUnreliable delivery partners

Top reviews

Most RecentHighest RatedLowest Rated

Currency

Is this US or CAD currency?

STFisusjsjsjs

4 months ago

Excellent Products and Services

Never thought I would use an app to purchase Asian grocery and snacks but their selection is just too tempting. I made four orders within a month. All of them arrived promptly and in perfect condition. I even ordered directly from Taiwan! That order arrived in about 5 days and everything was in perfect condition. I have not been disappointed with anything yet.

I cannot be happier with the app and am planning to try the ready made foods next! Don’t hesitate, just try it if you like Asian food and is not privileged to have Asian grocery stores near you. I have access to them but I just love the selection and wide variety on the app!

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-Peanut28-

5 months ago

浪費時間！

又說可以寄加拿大，到結算時候才說當前地址不配送！

Nethden

9 months ago

So terrible! Force me switch to HongMall and never use this terrible Yami!

Yami is so worse! They sell my personal information which make me get insulted all the time, someone even doing sexual harassment through message because Yami illegally sell my personal info. And I try to buy something from it. But turns out they use the East Coast storehouse but without noticing me that I should switch the storehouse selection since I change the address which make me unable to get my stuff on time. If I am using HongMall, they will definitely not doing that and tell me the storehouse problem. And agent let me to contact the delivery for stopping delivery, and definitely it failed. And the delivery company end my chat as they wish and acting to arrogant. So does the Yami agent, never being responsible to their worst UI system ever !

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Jryri_ZH

9 months ago

Response from developer

We prioritize the security of customer information. Please be assured that the information you provide is strictly used for processing orders, and we maintain strict confidentiality of customer data, refraining from any other commercial use. If you receive any suspicious phone calls or text messages related to potential fraud, we strongly advise you to take precautions to protect your personal information. Additionally, we recommend contacting your mobile service provider for further assistance and guidance. When placing an order, the estimated delivery time is displayed on our product or checkout pages. If your purchased items are shipped from a distant warehouse, the estimated delivery time may be longer than usual. If you have any further questions, please feel free to contact our customer service at any time. Thank you for your understanding.

Disappointed

They only ship to the United States and Canada, like what about the rest of us spicy ramen lovers who don’t live in either of those places, you would think they would by now

SpicyRamenLover01

10 months ago

Shipping/delivery company OnTrac is terrible

Dear Yami please find another company to deliver your packages. OnTrac is terrible. Sent a package to my business and they never tried to deliver during business hours (during the day during the week). Only tried to deliver at night or on Saturday. Sent a package to my home and it’s delivered hours before I would ever get home from work to get it. Which means it would sit in the sun or rain and get ruined - or stolen. I’m STILL waiting on delivery of the first box to my business address. Really hard to have confidence in ordering from Yami if there is no way you can be sure the package will actually get to you.

What has arrived was in great condition and exactly as advertised by Yami.

It’s a shame it’s not backed up by reliable shipping services. I would give 2.5 stars if I could.

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Eshcaine

a year ago

Ship to UK?

So sad to find out you don’t ship to UK!!

m4richat

a year ago

Worst customer Service

There were 4 days that I didn’t receive any delivery information updated after the web page showed they already sent the package. They said that the cause was FedEx because they lost the package (fedex showed that they are still waiting for the package). Then they told me that FedEx found it, but I saw FedEx just received the package. They are a group of liars, and trying to make other people take the blame. It has been almost 10 days, and the pending delivery date is still not updated. They just told me to correct my contact information. I don’t understand what they are doing, they are trying to let me take the responsibility now. My information is correct and I’ve used it a lot of times. Run!

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SRong333

a year ago

Response from developer

We apologize for any inconvenience. Could you please contact our customer service at 800-407-9710 (Email: help@yamibuy.com)? Our representative will help you deal with this issue further. We will help you check the tracking status and figure out the solution of it. Thank you for your understanding and support.

Life saver!

Only way to get Asian food and cosmetics if you live in a small town which is 4 hours away from any Asian market.
The date on the Asian food is usually date of manufacture, so they are not expired.
I have received one expired item from 50 orders and they refund quickly after I sent the picture.

Chengzizhy