Swift911 Public User Reviews

Swift911 Public
Swift911 Public
SwiftReach Networks Inc

Top reviews

Devours battery

Not sure if it’s because I’m traveling away from home but in the last 6 hours this one app consumed 80% of my battery while I slept. Clearly needs to be updated

Response from developer

Our sincere apologies for the inconvenience. This is likely the result of the Location Services functionality on your particular phone. We recommend that you set Location Services to the "while using the app" option. Also, you can feel free to close the app completely after use. You will still continue to receive alerts and push notifications with the app closed.

Won’t work

Try to resister and stops then have to do it again stops
Close app and try log in to finish won’t even work

Not able to be used on ios13.2

Response from developer

I'm sorry you're experiencing an issue with the Swift911 Public App. In order to log into the app, you need to register successfully. We would recommend that you close the app completely, reopen it, and then try to register again. If you still are having issues, please reach out to your town or municipality and they can sign you up to receive alerts. Thank you.

Thank you

I very much ch appreciate the warnings and phone calls!

Response from developer

Hi - Thank you for your feedback! We're glad you're enjoying the Swift911 Public App.

No Preference Settings

I get 2 calls, 2 texts, and and an email every time a notice goes out. I do not want this. Do not call me- ever- let alone 2x. Users should be able to choose how they want to be notified about non-emergency matters. My community uses this service to notify residents of all kinds of events: National Night Out, street closures, etc. Those types of things do NOT require multiple points of contact. Without preferences the application is a nuisance and will be deleted.
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Response from developer

Hi there - I'm sorry you're experiencing an issue with the frequency of alerts. The frequency of alerts and types of alerts that are sent via the Swift911 Public app are determined by your town/county/municipality. We recommend that you review the lists you are currently subscribed to in order to ensure you are subscribed to all the lists that you want to receive alerts for. If you only want to receive text messages moving forward, please visit your municipality's website and find the Swift911 web portal. Here you will be able to unsubscribe from receiving phone calls. I hope this is helpful. Thank you!

Not Helpful

Just went through an actual chemical-based emergency in my area - only received 1 initial alert on primary cell / then nothing else - when we had multiple ‘shelter in place’ orders during 2 days. Even when all my info is correct. Thank goodness for local news app update. Disappointed this system fell short.
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Response from developer

Hi there - The frequency of alerts and types of alerts that are sent via the Swift911 Public app are determined by your town/county/municipality. We recommend that you review the lists you are currently subscribed to in order to ensure you are subscribed to all the lists that you want to receive alerts for. If you have any questions regarding these alerts, we suggest that you contact your town/county/municipality directly.

Waste of an app

The app forces you to pick one city and states that you can add several cities and your county later under add subscriptions. I live in an area that has several small cities right next to each other and would like info on them as well as my county. After over 47 min of searching it still hasn’t given me the option to add anything else. This is the EMERGENCY app that my county chooses to use and I am not able to gain full benefit from it. Ridiculous
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Response from developer

Hi - I'm sorry you're experiencing difficulty with the Swift911 Public App. The smaller cities in your area may not be SwiftReach customers, or have lists publicly available for subscription. However, by signing up for alerts from your county and any additional lists that they offer, you have signed up to receive important information from your county directly. If you have any questions about the alerts or types of alerts, we would suggest that you reach out to your county. Have a nice day!

No option for text only

No option is offered in the app for text only notifications. Nor is it offered via my municipality website Lin to Swift911. No information on level of alerts or what they are for (amber?, weather? Severe weather?, severe weather warning? or severe weather watch?) No option to choose which alerts you prefer.
Clunky at best
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Response from developer

Hi - I'm sorry you're experiencing an issue with the Swift911 Public App. The Swift911 portal is typically found on a municipality's website. On the portal there is an UNSUBSCRIBE from Phone Calls option available that will allow you to only receive text alerts going forward. Can you let us know which municipality you're associated with? As for the type of alerts, while we do provide suggestions, the content and subject matter is entirely in the hands of the municipality. I would recommend contacting your municipality if you have any questions regarding the types of alerts they send out.

Nice concept, but app alerts refuse to work

I like this app, however it has a huge problem. I get a mobile alert and everytime a click on it to see it, it says there is no new n alerts listed. If this is fixed, I would be 5 star happy. Without it being fixed, there really isnt a reason to have it.

Response from developer

I'm sorry you're experiencing an issue. Based on your feedback, it appears as if you may have registered to receive weather alerts from a county/municipality and they forgot to check a particular setting when they set up the alert. Can you share the name of the county/municipality you're receiving alerts from? We can reach out and correct this.

Doesn’t Work

Have subscriptions showing active and all my info is there, but I have not received any messages since I downloaded it.

Response from developer

Thank you for this information. It is possible that the municipality you've subscribed to has not sent any messages since you downloaded the Swift911 Public App. Which municipality are you subscribed to?

Only need one form of notification

Overall, it is nice to get notifications. I don't like that it calls and texts me. I only need the text message, not both. There is nowhere in settings to limit notifications to text messages only. I got the app for weather alerts when I found out the city sirens can't be heard where I live. Most alerts tend to be for missing people and normally they are found shortly after the notification.
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Response from developer

Thank you for your response. I'm glad you like receiving the notifications. The municipality can select the channels they wish to use to send messages. However, if you want to only receive text messages, visit the login screen to the Swift911 portal on your municipality's website. There is an 'unsubscribe' area for you to unsubscribe from receiving emails and phone calls. If you have any questions, please contact us at support@swiftreach.com. Thank you.

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