MyCareLink Smart™ US User Reviews

Top reviews

Massive software failure

I originally loved how easy this app was but now it states I need to update but under no circumstance at all will it actually update, making this all useless. No other app on my phone has this flaw. I guess the new version is so secure, few or no patients can actually use the app any longer.

Never a problem

Since receiving my care link-smart and the updated associated software, I’ve been able to use my device without fail. Thanks Medtronic’s.

Needs simple improvements

I sent my transmission in May. It’s now July 1 and I just got the text it was successful. I would also like to see some history data from prior test.

Convenient and simple.

The only things I would like to see would be a way to record symptoms, and a way to see the data it is sending.

License agreement

In the license agreement it states (app prevents copy pasting so this is paraphrased) "IN NO EVENT OR SITUATION WILL MEDTRONIC BE LIABLE TO YOU FOR INTERCEPTION OR COMPROMISE FOR ANY INFORMATION OR RECORD OR OTHER COMMUNICATION PROVIDED IN CONNECTION TO YOUR USE OF THE LICESENSED APPLICATION"

This is basically saying tough nuts if your info gets stolen, intercepted, jammed, compromised, etc. while using the app.
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Response from developer

Hello, please contact Medtronic Patient Services so we may assist you appropriately. Our Patient Services team is staffed Monday through Friday from 7:00 am to 7:00 pm CST. This link provides several options to contact us at your convenience: http://www.medtronic.com/contact-us/index.htm

Apple Watch App???

It would be nice to do Pacemaker transmissions on the Apple Watch! It would also help to have push notifications on when the transmission went through as well as push notifications on when my next transmission is do. Also have readings integrated with Apple Health App.

This is a lot of potential here!
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Useless App

The transmission device you get with the pacemaker does the same thing. What this doesn’t do is give you any data. Medtronic forces you to see your doctor to get YOUR data. The app is worthless.

Response from developer

Hello, please contact Medtronic Patient Services so we may assist you appropriately. Our Patient Services team is staffed Monday through Friday from 7:00 am to 7:00 pm CST. This link provides several options to contact us at your convenience: http://www.medtronic.com/contact-us/index.htm

Enhancement request

The app serves the purpose of transmitting Pacemaker data to the doctor’s office, however user does not get to see any information of the pacemaker itself . It will be really nice to at least display the battery life of the pacemaker Add a list of prior successful transmissions.

Does nothing

Something is wrong with this app. It shows how to turn on the mo Igor and where to connect to the website. That’s it! What’s the purpose then if this app?? There must be something wrong with it is all I can figure.

Response from developer

Hello, please contact Medtronic Patient Services so we may assist you appropriately. Our Patient Services team is staffed Monday through Friday from 7:00 am to 7:00 pm CST. This link provides several options to contact us at your convenience: http://www.medtronic.com/contact-us/index.htm

What

This is absolutely one I app that I can’t afford to have crashing all the time. One I first launch it works until I hit the play button. After that it just crashes all the time. An app like this should never “NOT” work. Dealing with my health. That’s not cool. How can I send transmissions if the app doesn’t work. Get it together please.
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Response from developer

Hello, please contact Medtronic Patient Services so we may assist you appropriately. Our Patient Services team is staffed Monday through Friday from 7:00 am to 7:00 pm CST. This link provides several options to contact us at your convenience: http://www.medtronic.com/contact-us/index.htm

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