Firefox User Reviews

Reviews Summary

Top reviews

half trash, half average

actually, the app wouldn’t be so bad for me if i didn’t have to tap the search bar twice to begin my search.
i open my FF browser, i tap the search bar, and as soon as my keyboard comes up before i can even type the first letter to begin, my keyboard goes away and i have to retap the search bar again. Every single time. i only use FF because i don’t want to close the videos in my safari browser. i don’t like to have too many tabs open with so much data open as well. so i keep my browsers clean. i use FF for quick searches and sometimes i even have 9 windows open at a time before i actually realize and clean it up. so it’s good for the most part. but that keyboard issue is very frustrating. i’ve been using this app for years and this is a new issue that began at least a year ago for me. please fix this.
Thank You, Shantell Leos
Show less

If it works don’t fix it

100 - Updated to 100, and the home page, which should be a brief visit to tap a pinned page or a pocket article or type in the URL bar, now lags multiple seconds. This means every single time I want to go to a new site or do a new search there is an atrocious 3-5 second lag. There is a lag before the page changes and further lag before the page becomes responsive. This is an entirely new issue with the update to 100. I had *zero* issues with Firefox until this update and an on a 13 pro, so hardware isn’t the issue. The only thing I see different is the pocket articles now scroll sideways instead of vertically. I also see the jump back in switch and notice the “homepage” setting takes several seconds to open.” I turned off all the “recent” things you want to show me without improvement. Please stop with the pointless UI tinkering and focus on keeping things working smoothly.

109 - seems to be a little snappier, but now reduce transparency from accessibility settings is inverted in Firefox for the close tab, new tab pop up. That menu is clear when reduce transparency is on. Maybe it’s unique to my settings and it’ll sort itself out. Pretty frustrating.
Show less

Response from developer

Thanks for sharing your experience using Firefox for iOS! I am sorry to hear about these issues you have encountered. Our support community would be more than happy to help with this. You can visit our support site by following this link: https://mzl.la/3owNESY

Would be my default, if font size could be adjusted

It seems that users of Firefox for iOS have been repeatedly asking if it is possible to increase the font size for iOS devices for YEARS. I’ve explored their Customer Support Q&A along with Mozilla’s official support site. They have never responded to a single inquiry or request—not even to admit that the font size cannot be changed, and they apparently have no intention of addressing it-at all. They obviously don’t care about visually impaired users, or anyone who would like to be able to read their extraordinarily tiny font size (compare it to any other mobile browser). Zooming in is a hassle and makes for an unpleasant reading experience. I would make Firefox my default browser if Mozilla would acknowledge the issue and make some attempt to improve it. It can’t be that difficult since every other browser has this option. Five stars and default browser if this was addressed but two stars and one more user abandoning the browser for another one that is readable, and where repeated requests for support are acknowledged So disappointing.
Show less

The best by far!!

I’ve been using Firefox for more than 10 years now & find it so very user-friendly & reliable. I’m now over 75 & can still keep up with my grandchildren & their technology!! They can’t believe Nonna doesn’t need them to guide her around everything she does on line.
I use emails, 3 social media platforms, online games etc. With Firefox it’s all very easy!!
Thanks Mozilla Firefox for helping me stay up-to-date with my many & varied interests
Show less

Response from developer

Thanks for the positive feedback and for using Firefox for iOS as your browser. If need help you can ask a question in our support forum. https://mzl.la/3owNESY

No auto cache clear on exit

Lost a lot of respect for Firefox. They claim to care about our privacy and all that but do not include a way to delete the cache upon exit like the desktop versions. Only the manual option. Unacceptable. And no add-on to do it either. Not private enough for my taste. Too many other options out there that are. Sad.

UPDATE: Response to developer response— understand ad-ons aren’t allowed in iOS for Firefox, but the delete cache upon exit feature is not provided by an add-on in the other Firefox versions but is a setting toggle within Firefox. If FF doesn’t have someone monitor and read these feedback here as part of their improvements from users then I doubt they’ll listen to my adding it to some other feedback web site as you suggested. And if you’d looked, this same complaint has been on those other sites for years already with no action. My guess: they either don’t care or (more likely) there’s a bit of $$ involved with the tracking of iOS users. But thanks for the response.
Show less

Please make an option to enlarge the font!

I have an autoimmune disease that is destroying my eyes and sadly I am not going to be able to use Firefox on my mobile much longer which makes me very sad because I find it to be the safest browser I've ever used. Sure there are some other things that could be improved but hey it's all a work in progress! I did see on the website where other people have wanted or looked for an option to be able to to this the first time being over a year ago that I noticed this was a big issue for some people and I I ow we can't always get everything we want and life but if we try sometimes we his might we get what need and I definitely need this to be possible or I will be forced to switch back to Safari which btw really isn't quite large enough in the font dept either but better than what I am able to get on here. Now I did try using Firefox with DuckDuckGo and that gave me the ability to enlarge a tiny bit which was marginally helpfully but it seems I'm always getting Hijacked whenever Duck is in my life... not sure why this is but it's a huge problem and unacceptable. So if you could a blinding person out I would really appreciate it as I know others would as well! Thanks for taking the time to read this I know you ha e your hands full! And I'll be praying that my prayers are answered! Much love to all!
Show less

Response from developer

Thanks for taking time to leave a positive review and share your experience with us. We're sorry to hear the font size has been troublesome. We don't have a setting to adjust font size at the moment but we appreciate your feedback and we've made sure of sharing this suggestion with our team, we're always looking forward to improve our user experience.

Bookmarks Aren’t Sortable

I really like Firefox for desktop, but the single biggest problem I have on mobile is that I cannot manage bookmarks on mobile. All I can do is add bookmark, and it goes into the mobile bookmarks feature. It’s extremely inconvenient to have to sort a thousand bookmarks a month after the fact on desktop, and so I usually don’t and just let the bookmarks accumulate on my mobile devices. Please please please fix this. It would help so much to save a bookmark to a chosen folder and to be able to make folders and such like that on mobile.

Version 108 is significantly more performant on mobile than recent previous versions, this may be related to the homepage bugfix. This is very much appreciated, I have been experiencing poor performance recently.
Show less

Needs another tweak

Recent version has a bug where every time I need to swipe away from my app, when I swipe back, it opens another homepage window. I’m not talking about closing the app and restarting it, I’m talking about swiping to music to and then swiping back, or putting the phone down for a moment, long enough for the lock screen to show, and immediately reopening. That is really annoying because I have to keep clearing a clutter of homepage. Is that accumulate at the bottom of my open pages list. Fix that and it’s back to five stars. And…. The suggested fix is to change a secondary homepage settings menu (not an obvious place to me to look for this) but when I set that to “last tab” as directed by the developer, who did kindly respond to my review, it proceeded to lose my login and place on the webpage that was the last tab open— I knees are websites that I have privileged to retain my login information and cookies so that I open them up in a logged in state. This works flawlessly on the laptop web browser, but continues to be a fail on the mobile app. And web browser and mobile app are both continuously logged into my Firefox account and synced with each other. Still needs work.
Show less

Response from developer

Thanks for updating your review and sharing more details of the issue you've encountered. It sounds like you're experiencing an issue our team is tracking where cookies are not being remembered in a tab. We've shared your report with the team. I'm really sorry for the inconvenience! Feel free to reach out in case we can address anything else!

Lots of lag, stutter, and generally bad user experience

I don’t know what happened, but the last few months of updates have really laid low this once great browser. The browser lags and hangs often - opening a new tab, opening bookmarks, scrolling in a website - any action, will often hang and freeze for several seconds before resuming. Doing anything with the keyboard seems to be the worst trigger for this. Having used Firefox as my main browser across many devices since 2008, I’m at my wits end and about to switch over to Safari for my ios devices.

This is happening in the new Ipad Pro 11 and an Iphone 12, so old hardware isn’t the issue. Deleting and renown loading have done thing either. From googling around and reading reddit, this seems to be a fairly common issue. It’s a shame because Firefox is still my favorite browser and what i use on my laptop and desktop. But until the performance issues get addressed, I just can’t use it anymore.
Show less

Seriously frustrating since the last update.

As an avid Firefox user for years both on the desktop and IPad something has gone wrong recently. What used to be a perfect browsing experience on the IPad has now become a sticky frustration. Trying to type something Firefox does not record the key strokes instantly and sometimes it is many seconds later it catches up. Scrolling up and down the page also sticks. None of my other apps suffer the same problem so hopefully the developers can sort out the problem. It would normally be a 5 star review but not at the moment.
Show less

Response from developer

Hello! We're really sorry about these issues you've encountered. Could you please try clearing your website data and see if that improves performance? This can be done by pressing the Hamburger menu > Settings > Data Management > Web Site Data > Clear All Web Site Data. If the issue persists, could you please share your report in our support forum so we can investigate further and help you out? You can visit our support site by following this link: https://mzl.la/3owNESY

Alternatives to Firefox