Getting worse over the last month
the shortcut icons on the homepage change randomly and are not related to a website. I have to read the name of the website as the icons are now useless.
At the same time, the second not less annoying bug appeared: if I want to remore a domain from the homepage, let’s say I read a newspaper,I have to remove the icon 10 times and more because behind an icon on the homepage is no longer the domain as a whole but each page that I visited of that domain name.
I used to use Mozilla for the last 20 years, but whatever the developers believe they have to change it goes always into the opposite direction of what used to be easy and user friendly.
Response from developer
Hi! We're sorry to hear about the issues you've encountered in Firefox for iOS. Could you please share your report in our support forum so we can investigate further and help you out? You can visit our support site by following this link: https://mzl.la/3owNESY
Loses open tabs
On my iPhone I like that I can sync to PC and send tabs etc but I do have one major issue. When looking at various items or web articles I usually keep a few tabs open on my phone with some sites and web pages that I want to go back to again. Occasionally when opening Firefox on my phone I find that all the tabs which were open on the previous session have been closed snd I get a new blank tab. This is very annoying and means that I will probably go back to using Safari more ch of the time.
Response from developer
Hi! We're sorry to hear you had issues losing your tabs in Firefox for IOS. Could you please share your report in our support forum so we can investigate further and help you out? You can visit our support site by following this link: https://mzl.la/3owNESY
Great web browser
Response from developer
Thank you for taking the time to write such a detailed review of our web browser. We're glad to hear that you find it user-friendly and appreciate its dev options. We're always working towards improving the speed and accessibility of the app. If you wish to request any feature or app improvements, you can do so by posting your idea to our feedback site at https://mzl.la/sumo-connect.
Privacy settings lacking
True, It has the private browsing button but you always have to remember to use it. Otherwise there is no setting to automatically clear private data when you exit the app as there is on the windows version.
You have to manually clear Private Data by going into Settings>Data Management>Clear Private Data.
BUT WAIT!
Don’t forget to tap on “Website Data” above Clear Private Data! Here you will find that Firefox has been storing data on all the sites you have been visiting and the very stuff you thought you were getting rid of when you cleared private data! Why is this data here other than to exploit your web browsing? Web Site data usually includes data miners like Double Click and Google even if you weren’t using Google. Make sure you clear this stuff too even though, some of it mysteriously comes back even from sites you didn’t visit in a browsing session.
Response from developer
Thank you for your feedback. We understand your concerns about our privacy settings and we want to assure you that we are constantly working to improve them. You can share your suggestions by posting them to our feedback site at https://mzl.la/sumo-connect. Thank you for using our app and for helping us make it better.
This app is ridiculous!
I can't find any way to turn this off, and it is so ridiculous! I am CONSTANTLY swapping between a webpage and other apps to reference or copy information, and EVERY. SINGLE. TIME. a new tab is opened! It's so redundant (not to mention infuriating!!!), do the developers of this app honestly think we aren't capable of opening a new tab, when there is a button provided so we can do exactly that?!
WHY WOULD ANYONE CREATE SUCH A STUPID SYSTEM?!?!?! Surely it is common sense that people don't want to constantly be closing new tabs every time they want to reference something! Surely it's also common sense that every time someone opens the app, they don't necessarily want a new tab! WHY WOULD YOU FORCE THIS STUPIDITY ON YOUR CONSUMERS?!?!?!
If this doesn't get fixed soon, I'm deleting this app and never coming back! I've honestly not seen such **BAD** design from a big company in a LONG time!!!
Aside from this one gripe, the app's not bad. But if you're like me and swap between apps a lot, then this problem makes it at best a 1 star app!
Response from developer
Hi there! You can customize your settings to always open your homepage or always open your last tab. You can find how to edit this here: https://mzl.la/3QgpZRM. If you keep having issues, could you please share your report in our support forum so we can investigate further and help you out? You can visit our support site by following this link: https://mzl.la/3owNESY.
Losing (lost?) its way
Response from developer
We appreciate your dedication and commitment to supporting open software and privacy-focused browsing. We understand your concerns about privacy compromises and would like to assure you that we are continuously working to improve our app. Having data collection on by default helps us gain valuable insight into how our mobile products are performing so that we can improve those products. You can read more about how we handle user data here: https://mzl.la/3HpXjlI. You can also check out our Privacy Notice page: https://www.mozilla.org/privacy/firefox/. We apologize for any inconvenience caused and hope that you might consider giving us another chance in the future. Thank you for being a loyal user for 15 years!
Getting really bad now?!
Response from developer
We're sorry to hear that you're experiencing issues with our app. Thank you for bringing this to our attention. We'll make sure to pass on your feedback to our development team to improve our app. If you have any other concerns or suggestions, please don't hesitate to let us know https://mzl.la/sumo-connect
The most reliable browser in the market👌🏼
Since many of us are nowadays on mobile screens more than desktops, I agree with a fellow user's review about the need for a bookmark tool to make it easier to access and manage bookmarks on mobile devices, rather than having to navigate through the menu.
Thanks for your continued commitment to privacy and respect. Hope that will never change 🙏🏼
Response from developer
Hi! Thanks for sharing your experience about Firefox for IOS! We appreciate your support. If you wish to request this feature, you can do so by posting your idea to our feedback site at https://mzl.la/sumo-connect
Great…but one request!
***Its some time later and the bookmarks functionality is still a mess. Any updates on making these easier to access? Perhaps, include Bookmarks as a option on the homepage, in addition to Shortcuts, Jump back in, etc. This would be SOOO helpful guys!
Response from developer
Thanks for sharing your interest in having bookmarks in a more accessible location within the app. We've made sure of sharing this suggestion with our team!
Used to be my #1 choice of browser. No more
Each new update seems to lose functionality.
One example: Closing all / multiple tabs on iPad and phone really hard work now as so obscure to find the icon / link to do so. Other browsers make it much easier.
The latest huge annoyance is, when I move from an open tab to look up or do something in another app or copy information from elsewhere to that page, when I click back on the active tab it jumps back to home page instead , with the page I was on minimised and lurking somewhere in a “ jump back in” list.
It is VERY disconcerting when the page closes as I click back on it and I cannot find where to change this annoying setting.
I DON’T want it to disappear and have to work out where it went to get back in. I just want to keep my workflow and get on with whatever I was doing. Like paste information into a text box or web form.
It’s especially confusing if for example I had several tabs open from a site and they all look similar in the “ jump in” format so I get distracted having to find it then scroll to wherever I was .
Sadly going back to Safari but will miss all the things that made Firefox top of the game. At least on the app. Web version may be different.
Response from developer
Hi! We are sorry to hear about the issues you have encountered in Firefox for iOS. I understand how you prefer not seeing a new tab opened when you launch Firefox. You can change this by going to Settings > Home Page > select "Last Tab". We do update the app to fix unresolved issues and add new features. We hope that you consider trying Firefox on your device again in the future.
