Leave a Review 3CX
Does this app not support Focus Modes? I never get notifications on my Watch.
I keep my phone on silent and work focus during work hours. When I get a call the phone does not vibrate and my watch does not show an incoming call like a regular cellular phone call. This causes me to constantly miss incoming 3CX calls. I have to keep my phone within direct view at all times.edgar_is
Found a bug
Amending my rating to one star and hopefully catch the attention within development.
We have an installation with several soft phones. The problem is the 3CX app will stop receiving phone calls, chats and notifications if the app is not opened within a given 7 day period. After 7 days of inactivity 3CX PBX stops the push and the extension appears as “not registered”. There is NO indication on the user’s phone that the 3CX app is in this state. In other words, the app you download to provide a VoIP line stops working after 7 days of inactivity. No incoming service. The workaround is to open the app within every 7 day timeout.
So how about a simple enhancement that detects 5 or 6 days of inactivity and pushes a notification to the app like an “inactivity notice”. The user opens the app to see the notification and a new 7 day timer is started. But more importantly the app still works and provides constant VoIP services as expected .Show lessHurting eyes
3CX smartphone
Didn’t not work please fix it!!!!!!!!alo010104
Can’t see MMS
Can’t see MMS on the iOS app but I can on desktop. Seriously hampers use.ComradeSlice
Works great
Works great, but would like the option to use my Apple Watch. I have calls go to my cell, but being a female, sometimes I have no pockets to carry my cell. I can get most everything else on my watch but this app.fhfhg 69
Mostly ok
I use this for work calls. It works most of the time just fine however if I leave wifi and switch to cellular it drops calls. That’s a major issue.
The other feature is love to add is scheduled downtime or notifications silencing. I don’t want my phone to ring after hours. This app does not have features to let you silence calls after hours. Please add that.Show lessBrent from CO
Absolutely horrendous
The app is ridiculously terrible. Connections are always a problem and EVERY. SINGLE. CALL has parts where voices fade in and out for both parties. I constantly have to ask clients to repeat themselves, and it has even disconnected us before.
The voicemail feature is awful because you can’t even set it on the app!! You have to use the desktop browser login to select it for each status, and then change your status on the app. You also can’t delete any old VM recordings, so if I have an old “OOO for Christmas 2021” recording it just stays in the system as an option. As you can imagine, the list has grown to be quite long. Only admins can delete old recordings, but who has the time to comb through every single employee’s history??? Not to mention each employee has to waste time typing up an email on which recordings can be deleted and which ones can’t.
My current issue now is that calls coming into my phone through the app don’t ring! I don’t even get a pop up that I had a missed call. I have to randomly decide to open the app and go to “recents” which then shows that oh, I had a missed call from hours ago.
The moment my company no longer requires this software, it’s deleted forever.Show lessInTheMorningImMakingWaffles
Great app!
This app is like having my office phone system on my iPhone. It is intuitive and works extremely well. I can make calls, or answer calls, from anywhere. Voicemail also works great. I am so glad that I have this app!M in Pennsylvania
Works great
Seems like not a lot of tech savvy people know how to use the appKevinnuneztv
Hated it!
Not sure what happened, if it’s my phone, the app or whoever sets the phones at the office. Was able to turn off the notification of my cell phone while in the office and whenever it wasn’t my week. Now I don’t have that on the app no more. Tried to get some help from the representative in charge of my office and she wasn’t much help even though I sent the screenshot of how everything looks.Show lessRuthuiie24
