BurgerFi User Reviews

BurgerFi
BurgerFi
BurgerFi International, LLC

Top reviews

No Apple Pay

Would be a 5 out of 10 if the app had more payment options like Google Pay or Apple Pay

Does the job but payment is cumbersome

Apple pay would be a more convenient feature. If it is available, it isn’t intuitive

Wings wings

First time and will definitely take them again, sweet chilly. Delicious

Burger Fi

Outstanding customer service

Online Order

No option to customize what you want on the burger within the app.

Sign up experience during checkout was terrible

Had to fill the form out at least five times because it reset the fields on me over and over again.

Need Apple Pay

I would have given the app 5 starts but Apple Pay wasn’t available

Great app!!

The Burgerfi app is AWESOME!!
It saves time from waiting in line and ordering in the store
So, I can just pick up/delivery if I want food
Or I just can look what I want to eat and order its faster than lighting!!

The manager and his team were great!!
They stayed on working for the order of me and my family even when..they were closed?!

If you want somewhere to eat? Go burgerfi/burgerfi app

-note-
If you want something tasty like a dessert or sweet they have these awesome yummy custard
Ice creams and milkshakes they have lots of flavors

GO BURGERFI!!!!!
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UI is awful

I love BurgerFi. However, the app needs some work. Trying to find how much is left on the gift card I linked is impossible. I either have to keep the numbers written down somewhere, or just hope there is enough when I order. Additionally, when ordering, there is no clear order of the burgers. It is not listed by price, or by most popular, not by alphabetical order, and I can’t select favorites to automatically show at the top.
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Cannot turn off marketing notifications

BurgerFi does not give you the choice to turn off marketing push notifications, even though you want to receive order-related notifications only. So I’m forced to turn off all notifications from them. They also opt you into SMS notifications by default when you sign-up for an account. Otherwise, the app works.
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