Leave a Review POSTIDENT
US feedback
It is certainly much more convenient than finding a notary for signature and existence verification. Just takes a bit to get used to the technology and process involved. Great system for all stakeholders. Congrats and Thanks 👍USMTITCH
Developer Response
Hello USMTITCH! Thank you for the 5 star rating. We are pleased that you are satisfied with our service. Your POSTIDENT team.Digit ID Verify
Overall this process is indeed much easier than trying to find an official to confirm one’s identity. The software is well designed.1,2,3Done
Developer Response
Hello 1,2,3Done! Thank you for the feedback! We are glad that you like the app. Your POSTIDENT Team.Identify with USA drivers license
Have to repeat 3 times and still waiting on Helpdesk support. Using different formatldt1357
Developer Response
Hello ldt1357! Thanks for the feedback! We are glad that you are satisfied with our app. Your POSTIDENT team.Photo
Sent photos several times. Received error message that stated photo ID was not readable. I will send proof of life paper form as a backup to the POSTIDENT methodMarhefka99
Developer Response
Hello Marhefka99! We are sorry that there were problems with your identification and apologize for the inconvenience. Please refer to the process steps of the pension service explained in detail on the following pages: https://www.deutschepost.de/de/r/rentenservice/gesetzliche-rente/dln/dln-verfahren/dln-verfahren-prozess.html. Your POSTIDENT TeamUnclear instructions
App talks of front of document and back of document to be copied, might work for a German ID card or US drivers license, if that should be acceptable, but what’s the „back“ of a EU passport ?
Moreover, app stalls when it gets to photo section.
Contours for face box don’t open up. No way to see camera function . 2 tries already.Show lesstakecare618
Developer Response
Hello takecare618! We are sorry that you are dissatisfied with our service. Our primary goal is to provide our customers with a simple, pleasant and technically smooth identification process. We apologise if we were unable to achieve our goal in your case. Your POSTIDENT TeamTried twice did not work
I had to document that my mother is alive. She has a California ID card. No active passport. Two times the system said it did not recognize the ID. I used both my iPhone and my IPAD which both have very good cameras. System said - the photos were not good. (All written in German ). I had to use Google Translate to figure out what it was saying. Even though I had pressed the ENGLISH option. The letter I received, two days after submission also was written in German. Definitely not a good app if you are located in the USA and trying to get documentation approval with the German government.Show lessMalka111
Developer Response
Hello Malka111 ! We are sorry that you experienced any inconvenience with our service. The English option should have worked. However, the app has nothing to do with the German government. Your POSTIDENT Team-Postident
Very easy to use, thank you!SabineG99
Developer Response
Hello SabineG99! Thank you for the 5 star rating. We are pleased that you are satisfied with our service. Your POSTIDENT team.Seems to still have some glitches
In principal: A great idea. If I am correct, this is a new process. So some glitches to be expected, I guess.
The ID number never populated after the scan. But with the help of the step by step description I could figure it out and cut and paste it from the e-mail. That allowed me to continue.
The ID process never showed the results of the photos and the video taken. My face never showed in the frame as the description tells you. So I had no chance to review what I was sending. Now I have to wait 24 hours to find out.Show lessEric Plays
Developer Response
Hello Eric Plays! We are sorry that you are dissatisfied with our service. Our primary goal is to enable our customers to have a simple, pleasant and technically smooth identification process. We apologize if we were not able to achieve our goal in your case. Your POSTIDENT teamPostident app
Really a great app. Makes it so much easier. Thank you Germany.MHaarnislyn
Developer Response
Hello MHaarnislyn! Thanks for the feedback! We are glad that you like the app. Your POSTIDENT team.Life Certificate
It is so much easier using POSTIDENT app than finding appropriate Notary to have Life Certificate Notarized - been a great experience to use the app and I’m sure the next time I’ll use it it will be a lot easier - thanks again for the introductionmozart345
Developer Response
Hello mozart345! Thanks for your review! We are glad that you are satisfied with our app. Your POSTIDENT team.
