To complicated
When he comes to changing the Wi-Fi on the app, makes it really really complicated almost impossible to change the Wi-Fi if you changed the Wi-Fi in your house
Trash
Can not schedule the alarm from the app. Ridiculous.
Response to Dev: Your customer service rep conceded that the app wasn’t working. He also conceded that scheduling can not be done from main system panel, so I had to go to a third device (laptop). Clearly nobody QC’d this app before release; I guess your customers have to do it for you. Now be sure to raise your prices.
Response to Dev: Your customer service rep conceded that the app wasn’t working. He also conceded that scheduling can not be done from main system panel, so I had to go to a third device (laptop). Clearly nobody QC’d this app before release; I guess your customers have to do it for you. Now be sure to raise your prices.
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Trash
Can not schedule the alarm from the app. Ridiculous.
Should have got a ring
Super laggy and does send notifications until after someone comes to my door
Mala
Mala
Disappointed
Takes a long time to load not timely at all
Live camera issues on Apple device
Lots of issues with iPhone app. Deleted added back . Troubleshot and did not resolve although able to open on internet site from phone .
Not as advertised
Poor support. Poor install.
Not as advertised.
Not as advertised.
Slow and unresponsive
A week in and I’m not impressed. All notifications are on, yet the only thing I see is the doorbell and emails saying I didn’t arm the system when I left. Fairly useless so far.
👌
非常适合家庭使用
Fog light
The light doesn’t turn off it stays on all the time I have to keep turning it off
App not working on IOS 26
The app stopped working on our iPhones when they updated to IOS 26. This needs to be addressed ASAP. I haven’t updated the iPad to IOS 26 as it is the only device the app will work on now.
Morales family
Thanks for your services
Does not work well with new iPhone software
The app seems to have issues with the new iPhone Liquid Glass software. It will not work when connected to WiFi but will work on cellular service. My wife noticed this first after updating her iPhone to Liquid Glass. My app on the older iPhone software worked well. When I updated to Liquid Glass it stopped working on WiFi. There must be a bug that needs to be fixed. I have read other comments about this as well.
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App improvements, works great
App improvements have made the interface easier to use. Thanks!!
Buyer Beware
I would leave a lengthy review, but every time I start dictating my review into this window, somehow it gets deleted and it automatically reboot itself back to the app. All I can say is placement of the cameras by triple AAA security, who uses this app to monitor their security systems, was less than thoughtful, and actually made it more likely that I was robbed which I was because of the angle of and blind spots that they produced and criminals or people who are criminal minded can see that just by simply looking at the angle of the camera.
Trying to get information off of this app to support the police report was very timely and very confusing and frustrating
Trying to get information off of this app to support the police report was very timely and very confusing and frustrating
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A3
Great Plan and Service
App does not work with WiFi
Every time connected to WiFi , the A3 Smart Home App stop working
Review
Excellent
It’s insanely difficult to save/download footage!!!!!
Please add a SIMPLE and EASY TO FIND way to save camera footage!!! There’s literally NO save/download recording button anywhere. I need to download footage from a range of time, there’s NO way to do this????? Why? What’s the point of even having this system if security footage can’t be saved? There should be a button to save recording, giving the user to select a range of time. Please add this asap, tons of alarm services have this. So weird I can watch hours of footage going back a month but simply saving 2 hours of needed footage appears to be impossible.
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Response from developer
Hi Foof1956 - We apologize for any inconvenience you may have experienced navigating through our app. Your feedback is valuable, and we have shared your concerns with our app team for further investigation. To address your issue promptly, please reach out to us at Product@a3smarthome.com so that we can assist you directly. - Alex
