Easy to use.
I love AAA! It’s saved me time and money and they came right on time. Communication was amazing. The techs were knowledgeable and very helpful, courteous as well
XXejkhdjkxzg
Survey
Excellent service
Cchupi322
3 Hours Wait
Halloween night and we have a car full of kids. Yeah, not AAA’s fault. But when you request a tow on the app, the app doesn’t give accurate updates. I had to call the 24hr number and was told I’d be dispatched ten minutes later and then 45 minutes later I get a call from a driver that he’s ten minutes out. 15 minutes later and I don’t see a driver. I’m not out in the sticks, I’m in a highly populated city. We eventually managed to get all the kids home because otherwise they’d have been sitting in the cold, tired, until nearly 1am. I requested the tow at 9:30pm.
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YYormahm
AI Frustration
Over the past few years I’ve had a couple of batteries fail, one breakdown and three or four flat tires (I guess I drive a lot). Every time I try to use this app for roadside assistance I get so frustrated by the hyper-interactive AI interface that I just give up and use the phone to call for help.
LLarabees
App
I really like how easy it is to use.
SNSee shell nudont
