AarogyaSetu User Reviews

AarogyaSetu
AarogyaSetu
National Health Authority

What users say

Top reviews

Unable to use App

When I enter my mobile number and click on submit, an error message “generic_signin_error” appears. This problem does not appear when I use app on android mobile. It appears that app is not updated to run on ios17.4.1.

Wonderful app which lost its relevance

To send

Does not work with foreign phone numbers

Does not work with foreign phone numbers.

I hate India

This app is terrible

COVID 19

This is the best app around the world.

It is helping

This is very very help full .
It tells you where to go and every country

App doesn’t work on US phone numbers.

App assumes country code is +91 ( India) by default on phones and when changed ( e.g. to +1 ) and proceeded to set up it says sent OTP but that never really get delivered to the phone. So this doesn’t work on Non-Indian phone numbers?

Australians can’t register

The app does not send a OTP to an Australian mobile , country code +61 and mobiles start with a 0, there is a review 2 years ago stating the same thing, why has fault this not been fixed in 2 years?

Does not work for Spanish phone numbers

It is recommended by the Indian government to use this app for travel to India but when I get started in the app it says my Spanish mobile phone number is not a mobile number so a complete waste of time. Also by going to app support it just say access denied. Totally useless.

Does not send OTP to non India number

Unable to use the app, as it does not send OTP non Indian mobile number.

OTP not coming through

Trying an NZ number to get in, no OTP received after multiple attempts.

Does NOT Send OTP

Saw many many other reviews with same complaint. Trying to register but OTP is never sent. I’m on iPhone but I also tried my Fongo number (thinking a VOIP # might work) but NOPE, still no OTP sent. Is this app even a requirement anymore? I know it was …. But is it still required?? Who knows. Sheesh read your reviews and FIX YOUR APP.
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Can’t receive OTP on US number

Can not receive OTP on US numbers

App doesn't work for NRIs

App is mandatory for travel but cannot document any vaccine other than covaxine. App does not work for NRIs who have got vaccine outside India. Even OTP does not work for foreign mobile numbers. Totally useless for NRIs but still required everywhere...doesn't make sense.

Stuart Ralston

I downloaded the App which was easy but despite entering my Mobile number several times (which is UK) the App failed to send a OTP.

Doesn't work with Australian mobiles

I see many people have given the same feedback for 2 years....🙄 So not expecting much to change

Not useful for iPhone

The iOS version does not works. It asks for Canadian phone number. You enter it. It will say an OTP has been sent.

YEAR 2050: OTP still not arrived.

Not accepting my NZ number

Hi there,
I am trying to setup my account and when I entered my NZ number it said ‘We have sent OTP to your mobile number’. I tried few times but never received any code.

app is useless if you do not have a number local to india

The e-suvidha portal mentions clearly that international passengers arriving in India must install the Aarogya Setu app. That is how I got here. On opening the app soon after installation, you are prompted to enter a phone number to receive an OTP. The app allows you to change the international code. After the entering the number, you are left wondering if you will ever receive the code within the 30 second timer which seems to work splendidly. Alas you never receive that code. Basic functionality bug: either fix the app so you support international numbers or disallow changing the international country code by fixing it to India.
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OTP issue

app is useless if you have an internal phone number