This app streamlines care coordination for Canadian disability support and home care agencies. It offers features for scheduling, client management, billing, and real-time communication between office staff and caregivers, ensuring EVV compliance and provincial readiness.
What We Love
- ๐ Very easy to use
- ๐ Simple to use
- ๐ User-friendly interface
- ๐ Convenient and easy to access
- ๐ Quick and easy to use
- ๐ Makes life easier
- ๐ Great for managing shifts
- ๐ Organizes everything
- ๐ Makes reporting easy
- ๐ Saves a lot of time
- ๐ Easy to navigate
- ๐ Clear display
- ๐ Efficient
- ๐ Great customer service
- ๐ Provides training
- ๐ Well-designed
- ๐ Excellent app
- ๐ Straightforward
- ๐ Time-saver
- ๐ Clock in/out feature is useful
- ๐ Good for client information
- ๐ Delivers on promises
Room to Improve
- ๐ Mileage input lacks decimal point
- ๐ Unavailability section is clumsy
- ๐ Cannot delete multiple unavailabilities at once
- ๐ Cannot edit unavailabilities once set
- ๐ Shift notifications are too late
- ๐ Mileage display is hard to read
- ๐ Mileage total not automatically added
- ๐ Expense totals not saving
- ๐ App freezes frequently
- ๐ Progress notes sometimes don't save or save twice
- ๐ Keyboard covers notes while writing
- ๐ Cannot scroll notes to see typing
- ๐ Login issues with email/password
- ๐ No support contact within the app
- ๐ Web login is clunky on mobile
- ๐ App crashes
- ๐ Progress notes don't have save-as-you-go
- ๐ App not compatible with iPad
- ๐ Cannot log in when at different venues
- ๐ Shift notifications pop up excessively
- ๐ Cannot see updates in notification field
- ๐ Need to close and reopen app to see current date
- ๐ Past dates are hard to view
- ๐ Need to reinstall app before each shift
