Don’t Take Aditya Birla it’s a complete fraud
⭐ 1 Star – Not Recommended
I strongly do not recommend Aditya Birla Health Insurance based on my experience.
I was hospitalized with severe dengue, suffering from extreme weakness, and my treating doctor advised admission. I submitted all the required medical reports, hospital records, and even a detailed justification letter from my doctor explaining why hospitalization was medically necessary.
Despite providing all this evidence, my claim was rejected. The reason given was essentially that there was “no need for hospital admission”, even though this decision directly contradicted the assessment of the treating doctor and the hospital.
It is extremely frustrating and disappointing to pay insurance premiums expecting support during a genuine medical emergency, only to have a legitimate claim denied. This experience has made me lose trust in this insurer.
Based on my experience, I cannot recommend Aditya Birla Health Insurance. I hope the company improves its claim assessment process and gives proper consideration to the medical opinions of treating doctors instead of rejecting genuine claims.
I strongly do not recommend Aditya Birla Health Insurance based on my experience.
I was hospitalized with severe dengue, suffering from extreme weakness, and my treating doctor advised admission. I submitted all the required medical reports, hospital records, and even a detailed justification letter from my doctor explaining why hospitalization was medically necessary.
Despite providing all this evidence, my claim was rejected. The reason given was essentially that there was “no need for hospital admission”, even though this decision directly contradicted the assessment of the treating doctor and the hospital.
It is extremely frustrating and disappointing to pay insurance premiums expecting support during a genuine medical emergency, only to have a legitimate claim denied. This experience has made me lose trust in this insurer.
Based on my experience, I cannot recommend Aditya Birla Health Insurance. I hope the company improves its claim assessment process and gives proper consideration to the medical opinions of treating doctors instead of rejecting genuine claims.
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Response from developer
Hi Pramod, this is not the experience we want you to have with us. Could you please share us your full name, registered contact number, and policy number, along with your concern via X DM at https://t.co/x7Ph2M5fwY? This will enable us to assist you further. Thank you. ~ Kaira
Worst Health Insurance Experience – False Promises and Extremely Poor Service
I had a very disappointing experience with Aditya Birla Health Insurance. The company made several promises at the time of purchase, but when I actually needed support, none of those promises were fulfilled. My medical reports were not provided on time, which caused an unnecessary delay in my treatment. This kind of negligence is unacceptable when someone’s health is involved.
The customer service is poor, and the overall experience is simply not worth the money. The sales agents are especially disappointing—they lack proper knowledge about the policies and processes, often providing incorrect or incomplete information. Instead of helping customers, they create more confusion.
I expected a reliable health insurance provider, but unfortunately, this company failed to deliver even basic service standards. Based on my experience, I would not recommend Aditya Birla Health Insurance to anyone looking for dependable health coverage.
The customer service is poor, and the overall experience is simply not worth the money. The sales agents are especially disappointing—they lack proper knowledge about the policies and processes, often providing incorrect or incomplete information. Instead of helping customers, they create more confusion.
I expected a reliable health insurance provider, but unfortunately, this company failed to deliver even basic service standards. Based on my experience, I would not recommend Aditya Birla Health Insurance to anyone looking for dependable health coverage.
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Response from developer
Hi there, we're sorry to hear about your experience and understand your disappointment. We'd like to look into this for you. Kindly share your registered contact details along with the details of your concern via X DM at https://t.co/x7Ph2M5fwY, so our team can review this and assist you further. ~ Kabir
Worst tracking app never ever get sych with my fitbit alway detect wrong data
I did excercise for around 1.5 hrs and this shaddy app sync with my fitbit and detect only 1 min 😂 seriously no proper steps count worst ever sleep track this never ever sych the data with my fitbit rather have their own data feeding somehow
Response from developer
Hi there, we’re sorry to hear about your experience. Please share your concern in detail, along with your registered contact number and policy number via X DM at https://t.co/x7Ph2M5fwY, so we can review the issue and assist you further. ~ Kabir
Don’t buy insurance from Aditya birla
Aditya Birla is nothing but a scam to collect your premiums. They are the masters of rejection. When you are actually admitted to a hospital from their network hospital list their cashless facility fails and their app becomes completely useless. After years of paying premiums on time they will hide behind all senseless & absurd loopholes like calling a serious hospitalization a normal fever or can be treated as outpatient etc etc. They simply do not care about their customer’s health or financial emergencies. Save your hard earned money and look for an insurer that actually honors their promises.
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Response from developer
Hi Kapilash, we regret the inconvenience caused and understand your concern regarding your cashless claim experience. We request you to kindly share your policy number, registered contact number, and email ID with us via X DM https://t.co/x7Ph2M5fwY, so that we can review the matter and assist you further. Thank you. ~ Shiv
Activity Tracking Should Account for Terrain and Elevation
The current 10,000-step target does not appear to account for users living in hilly or mountainous regions. A person walking 6,000–7,000 steps daily on steep terrain and climbing multiple flights of stairs may expend significantly more effort than someone walking 10,000 steps on flat ground. Since devices such as Garmin track elevation gain and floors climbed, I request that active health consider a more inclusive activity calculation that reflects actual physical exertion rather than step count alone.
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Response from developer
Hi Atrie, thank you for sharing your valuable feedback. We appreciate your suggestion regarding activity tracking for users in hilly and mountainous regions. We have noted your feedback and will share it with the relevant team for review. Thank you for helping us improve our services. ~ Kabir
Too many issues
Chat option in not working
Wrong tracking
Though Noise fit watch that has been provided by Aditya Birla for tracking my health says I have been active daily with more than 13K steps on an average with 400 cal burnt and being active more or less through the day , active health says I am inactive and sit most of the day and only on days I click the strength training the app says I am active . Walking or being active doesn’t count that’s strange . It needs some rectification or else we loose the benifit we availed for
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Claim Rejected Despite Doctor-Recommended Hospitalization
This review is based on a real medical emergency and my first-ever claim experience after maintaining the policy continuously for years.
When my mother was hospitalized in severe pain, with doctors clearly stating that admission was medically necessary, Aditya Birla Health Insurance rejected the cashless request claiming the treatment “could have been done on OPD basis.” This decision was made despite detailed medical records, investigation reports, and a written justification from the treating doctor.
What was most disturbing was how the insurer appeared to override and question the doctor’s judgment without ever examining the patient or coordinating meaningfully with the hospital. Repeated calls, document submissions, and follow-ups led nowhere. There was no empathy, no accountability, and no real medical review ,just rigid rejection.
Because of this denial, we were pushed into extreme financial and emotional distress and even had to reconsider ongoing treatment. Health insurance is meant to protect families during crises, not add another layer of trauma.
This experience has shown me that while policy features look attractive during purchase, the real test is during claims and this insurer failed that test completely.
I would strongly urge anyone considering this app to look beyond marketing and understand the real world claim experience before trusting it with their family’s health.
When my mother was hospitalized in severe pain, with doctors clearly stating that admission was medically necessary, Aditya Birla Health Insurance rejected the cashless request claiming the treatment “could have been done on OPD basis.” This decision was made despite detailed medical records, investigation reports, and a written justification from the treating doctor.
What was most disturbing was how the insurer appeared to override and question the doctor’s judgment without ever examining the patient or coordinating meaningfully with the hospital. Repeated calls, document submissions, and follow-ups led nowhere. There was no empathy, no accountability, and no real medical review ,just rigid rejection.
Because of this denial, we were pushed into extreme financial and emotional distress and even had to reconsider ongoing treatment. Health insurance is meant to protect families during crises, not add another layer of trauma.
This experience has shown me that while policy features look attractive during purchase, the real test is during claims and this insurer failed that test completely.
I would strongly urge anyone considering this app to look beyond marketing and understand the real world claim experience before trusting it with their family’s health.
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Response from developer
Hi Faheem, we’re truly sorry to learn about the experience you’ve described and understand how distressing this must have been for you and your family. This is certainly not the experience we want you to have. To help us review this matter in detail and assist you, we request you to please share the registered contact number and policy number of the insured via X DM at https://t.co/x7Ph2M5fwY. ~ Isha
Good
Good and excellent
Brilliant app for tracking health.
Active Health is a well-designed app that genuinely encourages healthier lifestyle choices. It offers a good mix of activity tracking, wellness challenges, and health insights that help make fitness feel achievable rather than overwhelming. The interface is user-friendly and easy to navigate, even for beginners.
The reminders and goal-based approach are motivating and help build consistency over time. I especially like how the app focuses not just on steps or workouts, but also on overall well-being.
Overall, it’s a solid app for anyone looking to stay active and be more mindful about their health on a daily basis. 👍
The reminders and goal-based approach are motivating and help build consistency over time. I especially like how the app focuses not just on steps or workouts, but also on overall well-being.
Overall, it’s a solid app for anyone looking to stay active and be more mindful about their health on a daily basis. 👍
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Response from developer
Hi Jasleen, thank you for sharing such detailed feedback. We’re glad to know that Active Health supports your wellness journey with easy navigation, motivating goals, and a holistic approach to health. ~ Sid
Complete health suite
Active Health gives you whole lot of features to keep a track of your health and help further improve it as well. It has personal health couches, gyms, consultant available whenever you need it. It’s truly one platform for better health.
Poor app
Aditya Birla ‘s service is very slow and the app as well.wake up guys wake up.
Review of app and cashless claim process
It’s very annoying and not helpful the digital journeys they keep talking highly broken even after repeatedly complaining nothing is done and claim settlement process pathetic
With no communication and notifications and call center just telling it may be technical issue . If u want to automated call center and app support process ensure it’s done correctly and people can reach some escalation team non of the numbers of the app work
Latest claim in process is not visible on app
With no communication and notifications and call center just telling it may be technical issue . If u want to automated call center and app support process ensure it’s done correctly and people can reach some escalation team non of the numbers of the app work
Latest claim in process is not visible on app
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Not a trustable Insurer
Don’t trust your health with them.
Face scan unable to do
The app unable to connect my face scan
Claim status is not showing
We have sent our all our original documents for our reimbursement claim it's been more than 2 months no response regarding that in this app
Does not update the health metrics correctly
The app does not update the Apple health data correctly which leads to false data update in the app. This impacts calculating active days.
Fraud Company every time cashless rejected and reimbursement is like achieving mountai.
They will visit hospital and take all details and will assure that claim will be disbursed and at the last stage it will reject and they will not share any reason of rejection and will suggest for reimbursement and you need to wait 6-7 months for taking update what happens about reimbursement. If you want to hospitalised whole family with hypertension then obviously buy adityabirla health insurance it will help your family to be hypertension patient very quickly.
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Simply wait for last date then Reject the claims Patient’s Condition Not Properly Considered
I am very unhappy with the service from Aditya Birla Health Insurance. My father was admitted to the hospital with severe diarrhoea, fever, ,extreme weakness and Dehydrated. On the day of admission, he was unable to walk, and the treating doctor mentioned that if we had delayed further, he might have required ICU admission.
Despite submitting all medical reports and documents, the insurance team concluded that the condition could be “managed from home.” It seems the reviewing doctors did not consider the actual patient condition or the treating doctor’s notes, only the lab values. This kind of assessment feels careless and unprofessional.
I sincerely request the company to review their claim process and ensure genuine medical cases are treated with fairness and empathy.
Despite submitting all medical reports and documents, the insurance team concluded that the condition could be “managed from home.” It seems the reviewing doctors did not consider the actual patient condition or the treating doctor’s notes, only the lab values. This kind of assessment feels careless and unprofessional.
I sincerely request the company to review their claim process and ensure genuine medical cases are treated with fairness and empathy.
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Response from developer
Hi Vijay, this is not the experience we want you to have, and we’d like to investigate this better. Do share your registered contact number and policy number via X DM https://t.co/x7Ph2M5fwY, and we will have this looked at on priority. ~ Shiv
Worst policy I have ever seen
Their customer support is absolutely terrible. They never respond when you actually need help, and there’s no sign of any no-claim bonus they promise. The only time they bother calling you is when your policy is about to expire and they want more money out of you. It’s a complete waste of time and energy dealing with this company. They only care about taking payments, not about their customers. I wouldn’t recommend them to anyone.
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