Great app!
Came in handy a bunch of times for resetting and unlocking user accounts. Never had any issues with it. Have used it mostly on iPhone14. Will start using it now on iPad as well.
Unable to reset password
It’s a good app but still unable to reset users password using the pro version. Can only unlock users.
Is there a fox for this pls to reset users password?
Is there a fox for this pls to reset users password?
Works great for the most part
Most everything works great with the App. Makes my job as admin a lot easier when I’m out on the road. There is a new issue that has recently started that I have yet to figure out. I can no longer change a users password. It gives me an error that the password doesn’t meet the server requirements. Which is odd because I am the domain admin and can set the same password that the app refuses if I sit at me desk and change it. So if a user forgets their password, and I’m out on the road, there is an issue. (Which happens a lot) Other than that, it’s a great tool for an AD admin.
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Response from developer
Thank you for being a valued customer. We've shipped a new version that fixes the password reset issue.
Bought it to make adding users easier - no way
I was looking for an easier way to add users than to log in remotely to the Windows server, waiting for the AD manager to come up, right clicking on a template user account that had the correct access that I wanted to duplicate, copying it, and entering the new information.
Nope.
I cannot copy a template account to create a new user. I cannot define my own template to at least put the user into the correct groups and OU, and our user naming convention is not the same as the app’s, so I have to change it every time.
Also, I’d be ok with the non-aesthetically-pleasing UI if the app were more powerful, but it seems very limited in what it can do.
So, it’s still actually easier for me to log in remotely.
Nope.
I cannot copy a template account to create a new user. I cannot define my own template to at least put the user into the correct groups and OU, and our user naming convention is not the same as the app’s, so I have to change it every time.
Also, I’d be ok with the non-aesthetically-pleasing UI if the app were more powerful, but it seems very limited in what it can do.
So, it’s still actually easier for me to log in remotely.
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Works Well, but Need to be able to select/copy text on search results.
I really need the ability to select/copy the text of search/display results (like computer name and user’s context) so that I can copy/paste them into other apps (like Remote Desktop) when I am working on a support call.
If that was possible, I wouldn’t have to ‘write down’ (on paper?) the info I got just so that I could then enter it into an email and send it on to my users.
During thid COVID-19 outbreak, people are Remote-ing In and they don’t really know the ‘full’ computer name of their Office PC.
Being able to select copy/paste that info would be a tremendous benefit.
Just make ALL text result display boxes copy-able, and you’d have an excellent tool for IT Support staff (like myself) to use.
If that was possible, I wouldn’t have to ‘write down’ (on paper?) the info I got just so that I could then enter it into an email and send it on to my users.
During thid COVID-19 outbreak, people are Remote-ing In and they don’t really know the ‘full’ computer name of their Office PC.
Being able to select copy/paste that info would be a tremendous benefit.
Just make ALL text result display boxes copy-able, and you’d have an excellent tool for IT Support staff (like myself) to use.
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Unverzichtbar
seit Jahren ein wichtiger Begleiter, ich kann jederzeit per iPhone oder iPad User entsperren oder schnell Sicherheitsgruppen eintragen. Früher musste ich immer eine Remotesession aufmachen, dass ist kein Spass auf dem Telefon.
Great App now working fully with iOS 13 Dark Mode
Love this app as i find it works well on client sites for quick password resets when you get caught in a corridor with the “I’ve forgotten my password” user.
Great that it’s now working fully with dark mode too!!
Great that it’s now working fully with dark mode too!!
Dark Mode Support Please!!!
The product works great, so Kudos for that! It’s made life so much easier. My only complaint is that with the new Dark Mode, I have to constantly turn off Dark Mode off in order to use the app. If it could be revived and fixed it would improve the app greatly.
Need(ed) fuzzy search
HUGE timesaver. Excellent for common daily (and basic) admin tasks. But please, please… Incorporate fuzzy search. e.g. When I’m searching for a computer, I shouldn’t have to type in the beginning of its name when hundreds of computers all start with the same name. Also, is there a way to browse containers or OUs? Those have been my only desires for about a year now. Aside from that, this utility has been extremely handy while providing floor support when I’m not at my desk. Thank you!
UPDATE: FUZZY SEARCH!!! YAAAAY!!! Thank you! 🙌🙏😄
UPDATE: FUZZY SEARCH!!! YAAAAY!!! Thank you! 🙌🙏😄
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iOS 13 killed it
No longer working since it updated today for IOS 13 support. Running dark mode and can’t see a thing.
Response from developer
Version 6.4 has fixed all iOS 13 related crashes. Dark mode support is coming soon. We appreciate your business.
Painful
FaceID STILL crashes all the time, can’t remember the last time it worked which means I need to sign in using password and it then takes a good 4-5 mins before it eventually logs in!!!
Works great but missing features
This app works great when I’m out in the field and I get a call that a user is locked out of their account. However, I have to type in the domain password in every time. I would really like to see finger print and Face ID implemented.
*****UPDATE*****
I like that Touch ID and Face ID have been added. However, after I enable it, the app crashes the very next time I launch it.
*****UPDATE*****
After today’s update, Touch ID now works!!!
*****UPDATE*****
I like that Touch ID and Face ID have been added. However, after I enable it, the app crashes the very next time I launch it.
*****UPDATE*****
After today’s update, Touch ID now works!!!
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Response from developer
You can go to settings and enable Touch ID (this will also work with Face ID), after enabling you'll be required to enter your password one more time and then it will be saved for you securely.
Any plans to update this?
Are you going to add iPhone X support? The app can definitely use a refresh after a year.
Response from developer
App has been updated and now supports all screen sizes.
Never updated
Paid for this app and never been updated
Could be great
This works perfectly but has one flaw, you can’t just login and save the credentials even if you tick the Touch ID settings toggle in settings.
Entering in a saved password when you have Touch ID is time consuming, especially with complex passwords.
Please update so you can save AD credentials.
Entering in a saved password when you have Touch ID is time consuming, especially with complex passwords.
Please update so you can save AD credentials.
Huge time saver
I was able to VPN into the office and unlock a users account and change their password while driving (not recommended), but was super easy. Using it in an AD deployment of over 20,000 users.
Will not connect to DC
I'll update this review if I here back from support. So far I'm not impressed. It will not connect to any of my domain controllers. Even though I can rdp from same iOS device. My advice is to not purchase.
Response from developer
Hi, Since Apple now allows us to reply to reviews. Could you go into the app and send us diagnostic logs? this will help us troubleshoot the issue. Press (i) button on main screen then Global Settings -> Email Diagnostic Logs Regards
App works great. Any new features or updates coming?
App works great. Any new features or updates coming?
It works
A bit pricey, but it does work well for admin of user accounts especially reset password and unlock. I emailed a simple question to support on a Saturday and had an answer within an hour.
Perfect
The APP is vital for me for a Administrator of AD this a Perfect app 5stars !
