ADT is a great addition to our home I have minor complaints
Shawndrie
Love
I love ADT it takes about 5 seconds to buffer everytime u open the app but I bought it so ny kid stop sneaking out at night and it’s worked so mission accomplished
Unhappy
To be honest, this has been a good system based on what is provided. But the customer service is horrible. I was promised so much things with my package. I purchased when the service rep came over to my house. By the time the installer came none of that was included. He didn’t know what he was doing, they didn’t even have a Lawn sign for. Since then, it didn’t incorporate with my current Google cameras, as promised. I never received my CO and smoke detectors. When I called customer service twice, they said that department was closed and they would call me the next day call never came. I know ADT is a long-standing company, but I might start looking elsewhere.
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Protected
I feel very safe and secure with my ADT Security System
Home security
Love the system
Safety in the palm of your hand!
My family loves our ADT system. It helps us feel safe. It gives us security and we’re able to truly relax in our home because of ADT. Thank you ADT.
Great features. Horrible performance.
App is very very very laggy most times I have to restart the whole app just to arm or disarm my system. Every time I get a notification that someone is at the door or on the camera and I try to see who it is the app just loads and loads until I eventually restart it. Not the best feeling when the app has told you someone is in your backyard.
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Thank you
Thank you, ADT. My family and I have been going through some safety issues and with your help and 24 hour service, my son and I rest easy at night. Thank you.
Rhonda
Ryan
Safe!
Always feel safe when I have ADT on know that they’re gonna be there as soon as we need them and now we have bracelets because we’re up in age so we are covered all the way around!
New Customer
So easy to use with App in the I Phone ❤️
i love ADT
thanks for protecting my home !
I DO NOT FEEL SAFE WITH ADT
There have been multiple instances where maintenance and other individuals have entered or broken into my apartment without my permission. What is even more concerning is that I was told the police had been called and came out to the property, but after reviewing my security camera footage, it clearly showed that this was not true.
On another occasion, my alarm system was going off for several hours, yet nothing was done to properly address the situation or ensure my safety. Since then, there have been several additional incidents involving people entering my apartment, and I feel that management has repeatedly failed to take these concerns seriously or provide adequate assistance.
At this point, I do not feel safe or secure in my own home. I have lost trust in management because of the repeated incidents, the lack of appropriate action, and the conflicting information I have been given.
Something needs to be done immediately. I expect these incidents to be properly investigated, documented, and addressed, and I need management to take meaningful steps to ensure the safety and security of my apartment and myself.
On another occasion, my alarm system was going off for several hours, yet nothing was done to properly address the situation or ensure my safety. Since then, there have been several additional incidents involving people entering my apartment, and I feel that management has repeatedly failed to take these concerns seriously or provide adequate assistance.
At this point, I do not feel safe or secure in my own home. I have lost trust in management because of the repeated incidents, the lack of appropriate action, and the conflicting information I have been given.
Something needs to be done immediately. I expect these incidents to be properly investigated, documented, and addressed, and I need management to take meaningful steps to ensure the safety and security of my apartment and myself.
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Best decision ever!!
We’ve been thinking about getting a security system for a while now and ADT made it so affordable for us we went ahead and got. My daughter and I sleep so good at night knowing that we are protected. Thank you, ADT.
Awesome security
Great Security
Worst Company
Truly the worst company in the world. It’s a scam. I’ll be suing them until the end of time.
Doesn’t work
Never works correctly. The “fixes” they have you do don’t help at all. Slow or never does anything except says failed command.
Thank you, ADT!
Thank you for the peace of mind I now have!
Vivian 09.30.26
Vivian 09.30.26
Excellent system!
My adt system is very comprehensive covering my property and the street. I have a stalker who is threatening me and I have been robbed recently. Not sure if it’s the same person.
This system makes me feel secure and I can store video of the stalker to use in court. It’s easy to use and the phone app is fantastic. I would highly recommend adt to anyone who needs to feel secure and wants a reliable easy to use system.
This system makes me feel secure and I can store video of the stalker to use in court. It’s easy to use and the phone app is fantastic. I would highly recommend adt to anyone who needs to feel secure and wants a reliable easy to use system.
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My house
This service is amazing I never had any problems
