AF Warranty Service

AF Warranty Service

by Uniters North America, LLC

161 ratings
9 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • February 17, 2022
  • June 15, 2023
AF Warranty Service screenshot #1 for iPhone
AF Warranty Service screenshot #2 for iPhone
AF Warranty Service screenshot #3 for iPhone
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About

Manage your protection plan, submit new claims, or track existing ones anytime. Easily upload photos and videos of issues to expedite your claim resolution with warranty specialists.

Administer protection plan
File new claims
Check claim status
Upload photos and videos
Connect with specialists
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What's New in AF Warranty Service

4.41

June 15, 2023

Various bug fixes and improvements

User reviews

Access to the account

It was so easy and great to use this form online.

Review

The person I spoke to from the manufacturer was very helpful, polite and concise, and helping me file the claim very professional and courteous thank you so much

Mattress and Box Spring

The process for filing a claim was truly easy. The response time was even easier. Thanks!

Difficult to take pictures

It’s hard to take pictures when you cannot use a flash for the camera. Also sending a video was confusing. I’m pretty sure the one I sent was terrible but I had no way to replay it and see.

Emidia

I love how I bought myself assets and it had came out wasn’t a little issues but once I did the claim, they immediately come to your house and fix it and if there’s another technical issues, they will also fix it love their work I will go again just to buy myself. Another dining stand cause I need it but I love how they’re really doing the things we need to get done
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Developer apps

FAQ

What can I do with the AF Warranty Service app?

The app allows you to administer your protection plan, file a new warranty claim, and check the status of your existing claims. You can also upload photos and videos of any issues to help speed up the resolution process.

How do I file a claim through the app?

You can initiate a new claim directly within the app. The interface guides you through the process, and you'll have the option to upload supporting media like photos and videos of the problem.

Is there a cost to use the AF Warranty Service app?

Based on the provided information, the app is free to download and use. There are no in-app purchases or advertisements mentioned.

Who is this app for?

This app is designed for customers who have purchased furniture from American Freight and have an associated protection plan. It provides a convenient way to manage their warranty service needs.

How does uploading photos and videos help my claim?

Uploading photos and videos of the problem allows warranty specialists to better assess the issue. This visual evidence can lead to a quicker and more efficient resolution of your claim.