UX Design to Manually Cancel is incredibly predatory
The app requires you to kill the parking timer manually in app, but they will manually send you a bill and watch for your car to enter if you don’t pay on the “honor system”.
I got charged an extra day of parking for parking at my gym (which has 3hr free parking in the app) and leaving after only 1 hour because they don’t watch for when you leave and I forgot to reopen the app to manually end the time.
Seems like intentional predatory UX design to me that the time end is on “honor system” but if you don’t self start the time they will send you a violation bill…
I got charged an extra day of parking for parking at my gym (which has 3hr free parking in the app) and leaving after only 1 hour because they don’t watch for when you leave and I forgot to reopen the app to manually end the time.
Seems like intentional predatory UX design to me that the time end is on “honor system” but if you don’t self start the time they will send you a violation bill…
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MMisterknite
WORST APP EVER
This is the stupidest app I’ve ever used. It should be easy hit there are so many problems. One time I drove my husband’s car to the mall. Next time my husband drove his car to the mall, I got a text message saying I hadn’t started a parking session so they were charging me the max, even though he had already paid for parking. Another time I drove my car to the mall and went to park but only my husband’s license plate would come up. I couldn’t change it back to my car. Only way it worked was to finally delete his license plate. Just super dumb. Wish I could use anything else to pay.
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Jjagr32
TERRIBLE APP that can get your car towed
User experience is awful and there are bugs, too many for an app that could result in your car getting towed.
You have to scan a QR code in a garage with zero reception and then I go into the gym it doesn't work and there's no signs or reminders and it can get your car towed if you forget or it doesn't work which has happened to me almost every time!
I need to put in a card even though it's free and validated and it's impossible to repeat past sessions. Terrible UX and predatory practices and buggy behavior cannot find garages in the right place.
You have to scan a QR code in a garage with zero reception and then I go into the gym it doesn't work and there's no signs or reminders and it can get your car towed if you forget or it doesn't work which has happened to me almost every time!
I need to put in a card even though it's free and validated and it's impossible to repeat past sessions. Terrible UX and predatory practices and buggy behavior cannot find garages in the right place.
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JJJean Josephine jazzy
Caution - Remember to end your session or you’ll be over charged
Caution, very easy to forget to cancel and get charged for much more time than what should have been charged.
EEPB2023
APP NOT Functioning
Who do I contact to STOP Parking @ National Gateway Garage P1…..???
Checked @ 6:02 AM Toy, 10-8-2026
Checked @ 6:02 AM Toy, 10-8-2026
RSRLK-Club Studio
