Absolutely awful
Scanned the QR code to validate parking. They still charged me 13.99. Contacted them and they did nothing. Not okay!!
Overcharge
I hate this app/company. Keep getting overcharged and validation discount is not applied properly.
no notification of price increase
my apartment garage switched to metropolis back in june. in september, metropolis added $20.68 to my bill (listed under Tax at 9.0%) without bothering to inform me or explain where the change came from. metropolis customer support is spotty and mostly unhelpful AI. many of the support forms or links iβve clicked on have led to typeform links that are no longer active. shady practices, unhelpful support, and a new charge out of nowhere. incredibly frustrating.
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App keeps crashing
App keeps crashing, unable to pay for parking.
Used to be great
Now just a bunch of money sucking greedy people taking advantage of customers.







