Buggy or predatory?
I have used the app twice. Both times it started the parking session at 12AM and I was overcharged. I did get a refund both times but it a bit of a hassle.
This app and business should be banned from the App Store
This business asks for reviews but there no way to contact them to report issue or seeking refund for their buggy app. They are out there to make as money off people as possible not to make parking easier for everyone. Deceptive practices on multiple levels.
Awful to Use
Just hate everything about this app and AirGarage’s overly annoying parking enforcement policies.
Overcharged me by 800%
When I parked it said $2.50 for two hours. I agreed to pay $2.50 for 2 hours. I ended my session well within the allowed time, then received a bill for $20.25! It took days of emailing them to get a refund. For some reason I was naive enough to think it was just an accident. Less than a month later, they did it AGAIN! Exactly the same 800% overcharge. Only this time the customer support was horribly rude and dismissive and would not give me a refund. Once is a mistake, twice is a business model. These scammers need to be removed from the App Store for fraud.
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Wrong and Unauthorized charge
This app’s auto ending parking and automated charge sometimes don’t work properly. It caused me to overpay for the parking for couple times. I thought their auto ending parking work properly, but sometimes they didn’t end my parking after I left. This caused me to pay for the whole day parking even though I only parked for 2-3 hours couple time. I parked in free 15 minutes parking and ran late little bit, so they charged me $10.35 for whole day parking including $1 convenient fee.
I highly recommend people don’t use this app or use it with caution. This app will over charge you due do malfunction and unauthorized charge.
I highly recommend people don’t use this app or use it with caution. This app will over charge you due do malfunction and unauthorized charge.
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