Extremely SLOW and poor customer service
Buyers remorse. Waited on hold for 27 mins. CSR was hard to understand. Put on hold twice. A simple transaction was NOT resolved. Also, they sent a physical SIM by ground!! It didn't leave their offices for 2.5 days. Took over 7 days to get here! I couldn't make calls out and anyone who phoned me, including business contacts got immediately disconnected without being able to leave a voicemail. This is an unacceptable amount of time.
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Free gift
I like free stuff
Sucks
Customer support never available service sucks even with top ups
That one service that keep going
Wonderful service always have great service
AirTalk special gifts
This is amazing
Customer service
Try to reach customer service is terrible. That’s why I gave them one star but otherwise than that is good.
User
Exceptionally Great
Slow data
Just another crooked phone company where unlimited data equals slow bogged down performance forcing you to top up data just to access internet or send images. Email doesn’t work on your phone. Can stream videos and service is patchy.
Thanks!
I love AirTalk & I’m grateful for their quality of service. I can stay connected & there’s always a discount, promotion, or something to help with the costs. I’m glad that I got the chance to switch my same phone number & device to this service plan because it’s so much better than my previous one. Also, the app & customer service support is easier to navigate through & I can clearly understand my bill & usage information.
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Good-and-bad
The app is awesome but the fact you can’t talk to a real person to fix things unless you call and wait for hours literally ands some times just get hung up on
No phone provided
Got SIM card but no phone
Bad service and not keeping true to promotion
I recieved a iphone8 instead of the promised iphone11 and I'm extremely upset because it doesn't even support apps like yahoo mail or cash app being that the hardware is outdated. It also has a terrible battery and I spoke to customer service and they said I should have gotten in touch sooner which I tried but the service is also poor so I need wifi most of the time because I don't get signal
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Service
I’m hoping that u can get it r solved
App functionality
When you upgrade to a paid monthly data plan and consume the data before the time, you can’t go back to your previous lifeline. There is no option to get back to your lifeline service in the app.
Please fix it.
Please fix it.
Mi línea
No tengo internet esto ni funciona y es pagado por el gobierno vamos a ver si me dan mejor servicio por favor gracias
Price
The top up to high for little gb that is used quickly
Features
I don’t like how I cant download certain apps like instagram if it doesn’t let me download the latest version. That sucks!
Very unorganized
Terrible problem solving skills
Its free
I hate that this app needs and update every other day. The quality isnt getting any better, they steal my money when i top up. all i need is to see how much data i have left but i have to use data to update the damn app. Come on now.
Great
Thank you
