AIVELA User Reviews

Customer Experience

Positive experience26.8% of reviews
Neutral14.6% of reviews
Negative experience58.5% of reviews

~ Based on 41 written reviews from the US App Store.

Is AIVELA Safe?

Not enough ratings yet to assess AIVELA.

Is AIVELA Legit?

AIVELA has limited verification signals. AppsHunter Legitimacy Score for AIVELA is 58/100.

Based on 58 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It is just a toy you cannot get right number.

Had a recent dr visit and wanted to share sleep data but cannot get anything from the app even cannot read the sleep cycle correctly.

Not bad

Everybody has been knocking the product and app, but it’s still development. And every update seems to get better and better. Looking forward to progress. Battery life isn’t the best usually 3 to 4 days. But comparing that to Aura, to be a hands-down. Keep the progress going. It’s going well.

Just spend the money on a real one

Does not hold charge, inaccurate steps and heart rate compared to two other products used to track this info, constantly saying "sync failed". Don't waste your money.

Response from developer

We’re sorry you’ve experienced battery, syncing, and data accuracy issues. Please get in touch with us through the in-app Support Center or at support@aivela.com. Our team will investigate each issue and help find the appropriate solution. Thank you for allowing us to look into this.

Great product & improving

I was one of the first ones to sign up on Kickstarter for this ring. At first, I did have some difficulties, but their customer service was top-notch and answered my questions quickly.

I’ve been enjoying the latest updates for the ring and the app. I am impressed that they finally added not only the ability to add it to your iPhone app, but it also added a workout. This way when I go for a walk or lift weights, I can engage it, and that information will be collected within the AIVELA app.

I look forward to the new updates as they come, and the possible updates to the ring itself to have a better option for that as well.
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Battery and charge!

Ever since the last few software updates, the battery life has plummeted..it can't even last 8 hours anymore. Over the past week, the situation got worse, the ring won't hold a charge at all and refuses to charge.
To make matters worse, customer support has been terrible. It’s been three days without a single response, leaving the ring completely unusable for over a week. This is actually my second ring after dealing with similar issues on the first. Absolute waste of money.
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Response from developer

Hello Bishmomma, thank you for taking the time to share your experience. We’re genuinely sorry for the frustration and would truly appreciate the opportunity to help. Our team has been actively following up on support requests, but we could not identify your ticket from this App Store username alone. Please kindly contact us again through the in-app Support Center or at support@aivela.com and mention this review. If possible, include your order or backer number and any relevant screenshots. We will carefully review your case and work with you on the appropriate next steps. Thank you for giving us another opportunity to assist you.

Much improvement

This app and ring has come a long way and seems to be getting much better. Still a lot of room for improvements, but I am happy to see that there is constant updates to make it better. Hopefully they can keep tweaking it because I can see it being just as good as RingConn, Oura, and other brands that’s been out there for a while now.

My only one request is be able to sync it with Apple Health. This would open other windows into MyFitness or other apps for fitness or health tracking.
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Battery

Since the last two upgrades the battery has significantly decreased. It doesn’t last 24 hrs! Please fix!

Find my Ring not part of it

Just been using it the ring or around 3 weeks. Cannot get the full potential of the device yet. But misplaced my ring and had trouble finding it.

Update 07/01/2025. Keeps improving. It is just unlocked previously with every upgrade. Soon a 5 star

Lightweight and Comfortable

I’ve been pleasantly surprised by the AIVELA Smart Ring. It’s so lightweight that I barely notice I’m wearing it, especially compared to a smartwatch. I don’t like sleeping with a watch because it feels bulky on my wrist, but the ring is much less intrusive and much more comfortable to wear overnight. If you want sleep tracking without the discomfort of wearing a watch, this is a great alternative.
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Needs a lot more love to be reliable

Sadly, whether it’s the app, the Aivela ring, or connectivity issues between the two, the UX is very compromised.

The app frequently requires that you sign in multiple times a day. Often the app fails to update with new data from the ring. Behavior on this is completely random, losing both sleep and activity data regularly.

As to the touch and gesture functionality (the main appeal of the Aivela ring), it’s great when it works. It mostly doesn’t. Either it doesn’t work at all or delays response for random and prolonged periods of time (several minutes or more). This results in sudden, unexpected behavior — and in the case of volume deafening boosts. Frankly, it barely works. The rare occasions when it does work as advertised are more like a disappointing tease.

I desperately want this to work. For now I will continue to put it through its paces, in the hopes that these issues are known and being addressed. But I’ll also be using my Ringconn and Garmin, because the Aivela ecosystem just isn’t reliable yet.
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Big scam

Don’t buy anything from this company. The ring doesn’t work.

Response from developer

We’re sorry the data and features haven’t performed as expected. Please contact us through the in-app Support Center or at support@aivela.com with details for the affected data or the issue you are facing. Our team will investigate and assist you directly. Thank you for giving us the opportunity to help.

A Promising Ring with Useful Daily Insights

I’ve been using the AIVELA ring and app regularly, and overall I’ve had a positive experience.

The app is clean, easy to navigate, and presents health data in a way that is simple to understand. I particularly like the sleep tracking, recovery metrics, body load monitoring, and trend analysis. The dashboard provides a good balance of detail without feeling overwhelming.

The ring is comfortable to wear, battery life has been solid, and the data appears consistent with my daily habits and routines.

One thing I appreciate is being able to quickly check sleep quality, resting heart rate, HRV, activity, and recovery in one place without needing to dig through multiple screens.

There is always room for improvement as the platform evolves, but so far the app has been useful, stable, and easy to incorporate into my daily routine.

Overall, I am satisfied with the product and look forward to future updates.

⭐⭐⭐⭐⭐
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Reliable

After the latest app update it looks much better

Still a work in progress?

Purchased during Kickstarter campaign, I’ve had two weeks since shipped and now all of a sudden it’s not tracking my sleep but tracking everything else. I followed all instructions and no updates available for the app. So there must be a bug of some sort.

Response from developer

Hi there! We’ve released several app and ring firmware updates with important improvements since the review. We’d be grateful if you could update both and give AIVELA another try. If any issue remains, please contact the in-app Support Center or support@aivela.com. We’re always happy to help.

Find my Ring not part of it

Just been using it the ring or around 3 weeks. Cannot get the full potential of the device yet. But misplaced my ring and had trouble finding it

Firmware and app weak.

The challenge of a kickstarter product is that the campaign backers are in essence the beta testers. The ring is comfortable. It tracks sleep well. Motion poorly. Undercounts by 3000 steps daily. So either the firmware or accelerometer are in need of a fix. The app doesn’t allow editing or correcting inaccurate data. It’s too early to know what will be fixed. But so far. 2/5 stars.
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Response from developer

Hi there! We’ve released several app and ring firmware updates with important improvements since the review. We’d be grateful if you could update both and give AIVELA another try. If any issue remains, please contact the in-app Support Center or support@aivela.com. We’re always happy to help.

Syncing Issues

The ring app captures a lot of information, but it’s glitching with the iPhone health app and doesn’t share all data even though you select to allow all data. I’ve persevered for a few months now to try and see all data in one app. Enough time to look at other options

Excellent Ring zero monthly fees!

I purchased the AIVELA smart ring to compare it against another smart ring I own that requires a monthly subscription. I really wanted to like this ring and had high hopes, and it absolutely did not disappoint.

Early on, I ran into a few technical issues, but their customer support team was incredibly responsive. They clearly explained exactly what to do, and everything works perfectly now.

The accompanying app and program are very easy to understand and come with some great tracking features. If you are looking for an affordable alternative to subscription based smart rings, I highly recommend this one. Great product, and even better customer service! I am extremely satisfied.
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Very new app growing pains

This app is the iPhone dashboard for the Aivela smart ring that was produced via Kickstarter. Final units of the hardware from the pledge campaign are still shipping to give some idea of how new this app is.

The app is attractively designed and displays a huge amount of information. It relies heavily on acronyms for various metrics and these aren’t clearly explained. The app has some tutorial videos on how to use basic features as well as a couple of AI agents. However, most of this information is quite superficial. Often a metric is flagged “Need Attention” but there’s no means of following up on it. Navigation is rather obtuse as it combines app config with ring hardware config elements.

However, Aivela appears very committed to product improvement. New versions of the ring firmware and iPhone app have been released already with major improvements in the data syncing. (In spite of trumpeting integration to Apple Health, all of your data goes to the Aivela cloud for processing and storage.) This is a product with great potential, but lots of rough edges. Hopefully, I can update this to 4 or even 5 stars this summer.
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Response from developer

Hi there! We’ve released several app and ring firmware updates with important improvements since the review. We’d be grateful if you could update both and give AIVELA another try. If any issue remains or whether you finds any further improvement we need to make, please kindly share or contact the in-app Support Center or support@aivela.com. We’re always happy to help.

One Ring to Rule them All

With kickstarter products there’s always that concern the product will not live up to the hype. This is not one of those times. Early versions of the app were ok. The latest version makes this a superior product. I’ve had two O*** rings. They worked but with AIVELA you get a great product and more intuitive app. I highly recommend this product.
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