Eman
This is pathetic bank with worst services I’ve ever experienced. Customer service doesn’t responses promptly and doesn’t resolve issues. I’m so disappointed for not getting any clear response for my emails regarding my KYC procedure. Despite of completing all required paperwork required for completing KYC, they are keeping my account blocked for no reason without mentioning any valid reasons.
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عباس
تامين
Poor app
Poorly designed app and features. The add card to Apple Pay just is a shortcut to the wallet where you have to manually add the card. Who designed such a bad app ?? Every other bank app automates the entire process of adding the card to Apple Pay except Ajman bank.
Response from developer
Hello! We apologize for any inconvenience you have faced & we want to assure you our commitment to keep improving our Digital service to elevate your experience. Please note that we have recently introduced the in-App provisioning for Samsung and Google Pay to enable customers add their cards directly from our Mobile App to their Digital wallet. and we will launch the same feature for Apple Pay users soon by next week. Your satisfaction is our priority.
Bad customer service
By far the worst customer service ever. Especially if you’re traveling outside the UAE
Response from developer
Hello! We apologize for any inconvenience caused and we understand the importance of your concern. Please email us with your contact details & your account information on info@ajmanbank.ae . Your satisfaction is our priority.
