Ruya
“I am a housewife and currently not employed. During the account-opening process, there was no option for housewife/unemployed, so I selected an employment option to proceed. I entered employment details, but they are not accurate. I would like to correct my employment and income information. Please advise me how to update it.
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Frozen my account with my savings
The bank frozen my account with almost 6000aed. I can’t access my money yet it’s the only funds I have in my life. I’m trying to contact them and they are not telling me the reason as to why my money is locked
Receiving money on weekends
Only this bank i encounter that every time I’m transferring money in the account on Friday Saturday and Sunday it took 24 hours before receiving whilst other bank is crediting so fast. Not good for emergency purposes.
Best Bank
It is really easy to access and app is easy to operate people like me who are not really into in technology for them it is also ok to use this bank app
The app is not working
This is the worst app. It no longer works on iOS 15 after the last two updates.
Response from developer
Dear Customer, we’re sorry to hear this. Please feel free to contact us via email Hello@ruyabank.ae or through our Contact Center 800 RUYA (8007892) for further assistance. We’ll be happy to help.
