Ruya
“I am a housewife and currently not employed. During the account-opening process, there was no option for housewife/unemployed, so I selected an employment option to proceed. I entered employment details, but they are not accurate. I would like to correct my employment and income information. Please advise me how to update it.
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Frozen my account with my savings
The bank frozen my account with almost 6000aed. I can’t access my money yet it’s the only funds I have in my life. I’m trying to contact them and they are not telling me the reason as to why my money is locked
Receiving money on weekends
Only this bank i encounter that every time I’m transferring money in the account on Friday Saturday and Sunday it took 24 hours before receiving whilst other bank is crediting so fast. Not good for emergency purposes.
Best Bank
It is really easy to access and app is easy to operate people like me who are not really into in technology for them it is also ok to use this bank app
The app is not working
This is the worst app. It no longer works on iOS 15 after the last two updates.
Response from developer
Dear Customer, we’re sorry to hear this. Please feel free to contact us via email Hello@ruyabank.ae or through our Contact Center 800 RUYA (8007892) for further assistance. We’ll be happy to help.
New method to Add money
Please add the option “Add money via Master debit card” no need to go anywhere to add money
Login
The app is not working at all
التطبيق لا يفتح
ليش ماصار اليوم يشتغل علي ايفون سفن بلس ؟! الرجاء المساعده علما باني تاكد ان الجهاز علي اخر تحديث
أسوأ تجربة مصرفية على الإطلاق
أسوأ تجربة مصرفية مررت بها. خلال فترة تعاملي مع البنك واجهت تأخيرًا متكررًا في الحوالات، وإلغاء وإعادة بعض العمليات دون توضيح، بالإضافة إلى خدمة عملاء بطيئة ومعلومات غير دقيقة.
رغم التزامي بتقديم جميع المستندات المطلوبة، كانت الإجراءات معقدة وانتهى الأمر بإغلاق حسابي بشكل نهائي.
بناءً على تجربتي الشخصية، لا أنصح بالتعامل مع هذا البنك إطلاقًا.
رغم التزامي بتقديم جميع المستندات المطلوبة، كانت الإجراءات معقدة وانتهى الأمر بإغلاق حسابي بشكل نهائي.
بناءً على تجربتي الشخصية، لا أنصح بالتعامل مع هذا البنك إطلاقًا.
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Uae
The new update is not working!!!!!!!!
Response from developer
Dear Customer, we’re sorry to hear this. Please feel free to contact us via email Hello@ruyabank.ae or through our Contact Center 800 RUYA (8007892) for further assistance. We’ll be happy to help.
Very very slow service
Ruya bank is very very slow service I have ever come across in the uae , even 50 AED takes like for ever to hit your account, what a nightmare
No onee Service 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Very Good 🌹
Update address
Trying to update an address but there is no support. It’s been the whole week spoke to so many agents but no responsee
مشكلة بتأخير الحوالات
الحوالات البنكية تتأخر وااايد بالويكند
Loss money
I loss my money from unauthorized transactions.. even no email and no otp no any confirmation gone 1100 dhs .. when complained they said need 45 to 120 days for investigation..i loss my money and after that I need to wait 45 to 120 days .. very bed security for savings .. bank must have authority for track where money come from and where going .. but ruya bank don’t have any information..
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Credit Card
It's very easy to do banking with Ruya No hidden charges will there be credit cards in future?
Ruya bank is friendly bank
I like ruya bank
Closeure notification
Very bad service now i got email that Your acount will be Freeze after 1 month also My two friends and my Brother really disappointed
i am noman idrees
An intuitive and effective app. Recent earnings withdrawal from Careem were seamlessly deposited into the Ruya account. Highly satisfied with the overall banking experience.🥰
Recommended
Easy and user friendly Banking app you can try it.
