Doesn’t work
What the title says. Won’t allow me to logon. Went through the process of finding my user ID. Reset password. Just spits errors back at me when I log in using the correct things. Cool login screen simulator I guess.
Not functional
You can’t even get into the app, as is ALWAYS the case, I find, when it comes to GCI. I’ve not once been able to do anything online or in the old app and the new app is just more of the same. All I get is an ERROR 404 no matter what I try. $200 a month for a useless service.
Need Info?!?
Being able to access just one out of 162 noted reviews does not add much as far as trust that this will be a useful and non-buggy app. Please make the rest of the comments accessible.
useless
This is a useless person's idea of what a router control app looks like. A bunch of flashy stuff with no function. Can't. GCI is staffed by a bunch of DEIs who have no business working in tech. The browser based router admin panel is preferred and has a lot more functionality, but the critical stuff like device list and DNS mgmt has been deferred to the app, which doesn't even provide useful information and is difficult to navigate.
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Not great
Pretty terrible app interface. Not intuitive, no search feature, but biggest issue is can’t find usage info, specifically how much we have left for the month. Tech support can’t help me because I don’t know our “verbal pin” even though my question is not related to us personally. My question is simply “where on the app does it show usage?” MyGCI website doesn’t show our usage any more like it used to - it now says “unavailable.” All around pretty bad. Oh and our monthly bill rate is increasing too.
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