Waste of an app
to their new single port modem and since i have my own better routers this app wont work because it is “NOT A GCI ROUTER” and now this app will not work and it’s nothing more than a money game to buy their router so this app will work. I give GCI a negative 100
Can’t close tips
Every time I open the app (even after uninstall and reinstall) the screen shows that my network is still setting up and it shows me the tips carousel. I’m unable to close the tips carousel to name my network which is what I’d like to be able to do.
Waiting for the day GCI gets competent
Fastest speeds in AK but your internet goes out 5-6 times a day, worse than Xfinity and more expensive too, awful company that over charges with extra fees and overages but can’t keep its service online for more than 1-2 hours straight in 1 day, I pray for the day Alaska gets a decent provider that has a handle on their service
Show more
Account creation problems
The app won’t send me the registration email so I can create an account. My regular gci account login doesn’t work. Trying to change settings on my router so it fully functions but the router admin portal tells me to download the app, and the app doesn’t work. Extremely frustrating. GCI support is also zero help with this and refused to send someone out.
Show more
New update- garbage
It not user friendly, it’s confusing nothing is worded to where it makes sense to turn off internet on selected devices. Now you have to make groups? But it won’t even keep the internet off when I scheduled it.
As a mom that works with easy and direct, this app will piss you off before bed time. I miss the old app.
As a mom that works with easy and direct, this app will piss you off before bed time. I miss the old app.
Show more
