Akko is awesome!
Akko made this whole process painless! They were really fast to get the process going once I started. Submitting photos on the app was easy! Once the work was completed, I sent a photo of the receipt and they paid me back, minus my deductible within minutes.
Best investment ever made
I purchased this coverage for all of my equipment about two or three years ago, and the service has been second to none. The value is incredible, especially for the level of coverage and support you receive. I couldn’t recommend it more highly!
Cracked iPhone Screen
I’m not sure how it happened. I brought it in to repair and everything was taken care of. I’m very glad I have the insurance. It’s worth it!
Super easy and fast claim process!
I had a great experience with AKKO. Filing a claim was incredibly easy and straightforward, and the whole process went very smoothly. The response and resolution were also much faster than I expected. I’m very happy with the service and would definitely recommend AKKO to others!
Reimbursed Quick!
Dropped my phone on the highway and basically wrecked it. I was skeptical (thinking health insurance…), but Akko was very quick and easy to work with. Will stick with them.
Everything’s Amazing
AKKO is my first and only device protection insurance. They’ve always been fast at reviewing and approving claims and their customer support is just amazing. Always had prompt responses and they’re super friendly!
Easy to use
Submitting my claim and getting my repair was easy. Well worth having the insurance because the reimbursement was quick and simple too
Best Phone and electronics insurance
Absolutely love this company and the protection they provide for all my electronics. Customer Service is top notch and very helpful. This is a must have for cell phone owners plus other electronics.
App and photo verification
App is showing I need to retake 1 photo I did. Says 2 other newly added items need verified. Customer service says if I did not receive an email from them I do not have to do anything. They say 24 to 48 hours and items will be verified. Its been a month. App is not working as expected and customer service is not addressing the problem.
Buyer beware. If it’s not verified I am going to guess they will refuse any claims.
Buyer beware. If it’s not verified I am going to guess they will refuse any claims.
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Good and affordable insurance
Easy claim process and going to continue insurance.
Outright false store listing
App page says it does not collect *any* information which obviously could never be true but is deliberately misleading and false. App collects device identifiers, requires you to take photos with the phone itself, and for loss protection requests and collects persistent location information.
App rarely works
App is updated. I’ve uninstalled and reinstalled. Can’t get past the loading screen. Worked great when I registered and paid. Hasn’t worked several times spread out over several months since.
Lost AirPods, replaced asap
I lost my AirPods and got in touch with support super quickly and easily and they were so helpful. And I just switched to a new iPhone and was able to add it to my account so easily.
Happy customer
Thanks for protecting my invaluable equipment, I feel secure using this app. Good functionality, would recommend!! Great team and very responsive .
It’s an app.
App is smooth, worked good
I never write reviews
Akko legit saved me when I lost my phone in taxi right before a big vacation. Got a Venmo from them and new phone within like 48 hours. I tell all my friends to get this bc no point in feeling stressed and stupid!
Deceptive Data Practices
App Store page claims this app does not collect any data while in fact it collect huge amounts of personal data, to whit, to use theft protection, Akko requires persistent background location permissions.
Not recommended
I doubt that they will actually pay claims based on how poor their app and overall service seem to be so far.
I never write reviews
Akko legit saved me when I lost my phone in taxi right before a big vacation. Got a Venmo from them and new phone within like 48 hours. I tell all my friends to get this bc no point in feeling stressed and stupid!
Location Permissions
I have no idea if this company pays claims or not, I never made it that far. What I do know is that during setup they request always on location services. I don’t know how this company stores user location data or if they sell it to supplement the bottom line or maybe they protect it. Who cares, I don’t need another company tracking my every move. Be better.
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