AliviRide User Reviews

Customer Experience

Positive experience67.9% of reviews
Neutral6.3% of reviews
Negative experience25.9% of reviews

~ Based on 112 written reviews from the US App Store.

What users say

Is AliviRide Safe?

AliviRide appears safe based on user ratings. AppsHunter Safety Score for AliviRide is 97/100.

This assessment is based on 2,818 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 1,477 App Store ratings for AliviRide.

Is AliviRide Legit?

AliviRide appears to be a legitimate app. AppsHunter Legitimacy Score for AliviRide is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

😇🙏🏾😇🙌🏾❣️

It is truly an honor to be a part of the AliviRide program. After my driver’s license was medically revoked because of my health conditions, it became extremely difficult to find reliable family members or friends to take me to my weekly doctor’s appointments.

AliviRide has been a true blessing by providing safe, dependable, and top-quality medical transportation. The drivers are professional, caring, and help ensure I never miss the healthcare I need.

Thank you so much for making such a positive difference in my life. Your service is greatly appreciated, and I am incredibly grateful for everything you do. 😊
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It’s great

I like it AliviRide

Rides

Love the rides although the cars are okay, they are very bumpy and lean a lot on the curves. And whoever sets the pickup times are making them waaay too early!!!! I do not need to be there waiting at my appointment for over an hour!!!! Could you also make sure that the driver speaks English clearly!!!! Thank you.
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Convenient

I love that the rides are booked n drivers are available fast

Door to Door UBER Health….

This is amazing UBER health service provided to me by Humana Medicare Insurance. The AliviRide is easy to manage online, but if you need to speak with someone they’re always available to speak to you and answer any questions you may have. I highly recommend AliviRide.

Mensaje

Son muy responsables

Good service

Only been using it for 5 rides so far, been reliable

Easy booking

Very convenient to get a ride

Amazing

Great. Love how simple the app works

Es un fraude esta compañía

No una estrella se merecen. Mi experiencia con Alí Transportation ha sido extremadamente decepcionante. Cada vez que programo transporte para mi hermano, quien es un paciente con necesidades médicas delicadas, ocurre el mismo problema: no llegan a recogerlo a tiempo o simplemente nunca aparecen.

Constantemente cambian los horarios, reportan retrasos durante horas y no mantienen una comunicación adecuada con el paciente ni con la familia. Mi hermano tiene que levantarse temprano para sus citas médicas, muchas de ellas importantes, solo para terminar esperando durante horas sin recibir un servicio confiable. En varias ocasiones ha perdido citas debido a la falta de transporte.

Intenté resolver la situación llamando al servicio al cliente y solicitando hablar con un supervisor. Me transfirieron a una persona llamada Brandy, quien indicó que manejaría la escalación, pero nunca pude comunicarme con un supervisor real. Además, recibí varias llamadas de una supervisora Joydi, que se cortaban constantemente o terminaban abruptamente sin que se ofreciera una solución.

Lo más frustrante es que este problema no ha ocurrido una sola vez; ha sido un patrón repetitivo. Resulta difícil entender cómo se pueden programar tantos viajes si no cuentan con la capacidad para cumplirlos. Los pacientes terminan esperando tres, cuatro horas o más mientras reciben la misma respuesta: “el transporte está retrasado”.

No recomendaría este servicio a personas que dependan del transporte para citas médicas importantes. Los pacientes merecen puntualidad, respeto, comunicación clara y un servicio confiable, especialmente cuando su salud está en juego.
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Wonderful

I am very grateful for this service because many mothers need it

Alivi - is the best.

Always above PAR.

Thankful

Very very thankful for this service

Another Junk App

Booked a trip for a future date, then realized I had entered the wrong time. I tried to edit the booking. To enter the correct time, but that was impossible. So I canceled the booking. Tried to rebook the trip and the app would not let me rebook it. I waited more than 24 hours. Try to re-the app still would not let me rebook the trip. I don’t know what else to say about it except it just doesn’t work. I know the app doesn’t work. What good is it just more junk.. Too bad that’s getting to be the standard nowadays.
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Reliable

They are there when my family needs to get to appointments safely.

Service

I used Alivi Ride often and they are always on time and very professional. The whole process is very simple and I highly recommend there service to anyone who has access to there services….10/10🤩

TravasVance

Cool thank you follow my Instagram

Good company

Good company attentive, and they take care of you to their fullest capacity to your appointment, but I wish they were able to take us to the grocery store too groceries

Pick Me Up

So Far My Experience With AliviRide Has Been Very And All Drivers Arrived On Time And Drove Me Safely Through Traffic To My Destination; Thank You 🙏🏾 AliviRide Service

Embarrassing failure into trying to log in.

If your app need to be redownloaded to fix its servers. RE-CODE YOUR SERVERS??? I SHOULDN’T HAVE TO CALL THE SAME COMPANY AND GET THE SAME AMOUNT OF HELP LIKE YOUR APP DID FOR ME??