App doesn’t work
Haven’t even been able to use the app, it isn’t working.
Where is my money?
So I added only five dollars to this Flamingo card and I already had six dollars. It says I have 11 now yet I have no available money to use for a bus. I don’t understand.
Lack of customer service
I’ve been trying to get in touch with ANYBODY who can assist with the app because the QR code isn’t scanning. After making numerous phone calls and leaving voice mail messages, nobody has responded.
App terrible
The app is terrible - I’ve wasted more money than it cost to ride for 3 days!
Hate this app
I’m new to Florida and just learned how buses work here. First time using the app and when I selected the monthly Passport pass, i selected buy now and I saw where they took the $80. Here it is only 2 and a half weeks later and when I go to use my pass in the app, it’s telling me to add funds. To top it off, how to use this app isn’t very clear. Needs some sort of information page. Won’t be using this app anymore.
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