Allegiant User Reviews

Allegiant
Allegiant
Allegiant Travel Company

Customer Experience

Positive experience7.1% of reviews
Neutral5.4% of reviews
Negative experience87.4% of reviews

~ Based on 645 written reviews from the US App Store.

What users say

Is Allegiant Safe?

Allegiant has mixed safety signals based on user ratings. AppsHunter Safety Score for Allegiant is 56/100.

This assessment is based on 7,662 user ratings, with an App Store average of 2.8/5.

Safety Analysis

40.5% of ratings point to a safe experience
8.9% of ratings suggest some concerns
50.6% of ratings point to a risky experience

~ Based on 7,662 App Store ratings for Allegiant.

Is Allegiant Legit?

Allegiant appears to be a legitimate app. AppsHunter Legitimacy Score for Allegiant is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

TSA Number

App works fine except for the TSA number entry which never shows up on my boarding pass

Boarding pass not available on the App

Tried hundred times in front of the airport agent. Failed to load boarding pass on app.

Can’t log in

Every time I try to go into the app it makes me go to the browser and verify I am human.

Not sure what the negativity is about

It’s straightforward, easy to book, and has never given me issues.

App is efficient & concise

The app allows for simplified user-friendly, and allows access for boarding passes upon check-in time.

Raised price while I was booking

It purposely raised the price knowing I was considering my options. It’s now wants $50 more for what was just in my bag. Bye.

App use

When I enter my login information the app from my iPhone I will get a message telling me that my login credentials are incorrect. I always have to manually enter my password from my browser. My question is why should I use your app when it doesn’t allow me to login?

Customer service

I like flying this airline but non existent customer service is just crazy absolutely worst big business web site on earth I mean really you can’t hire people who know how to run a web site

Horrible App!

This is one of the worst apps I use. Most of the time it sends you to the website, which defeats the point of having an app on your phone. Confusing wording and navigation is the icing on the cake. Seriously makes me look at all other flight options before using Allegiant.

Gotta do better

App for e closes or directs me to the website. I like Allegiant but the app leaves a lot to be desired. I should have to go through app and internet hoops to check in for my flight

Bad UX

This app genuinely makes me upset. It redirects you to a web browser when trying to login to get your boarding passes.

Very unfortunate but it’s useful!

Want to pull up my boarding pass,
Link sends me to website, website says download your mobile app to view your boarding pass, going back to app go to view my trips, sends me to website, website says download app and …. Sends you in circles!

Not working

App will not let me check in. I got a message to see an Allegiant representative for assistance. What good is the app if I can’t get my boarding pass.

100% going to have issues

Every time I try to book a flight I have issues and when I want to talk with an agent the time keeps going up. Praying they do not mess with sun country! They are so easy to deal with

Worst app ever made

App is just a link to a browser page

No help

I’ve had this app for over a year and have never been able to use it for boarding passes or viewing trips Ive booked. The app just refers me to log in online then online refers to app and round and round this cycle goes. Sad really since I do like the airline

Terrible

This app NEVER works for me, i cannot ever enter my flight information, and i can't check in.

Horrible experience and inaccurate information on flights

This is the worst app I’ve ever used. It fails to even track my own flight reservation information. Google search does better. Also it won’t let you look at a lot of your information in the app and failed to allow me to change a flight. It’s pure Junk

Find another airline. You’re welcome in advance.

Worst experience ever. Used the app to book a flight. Long story short: paid almost triple the airfare, was charged for a check in fee when I only had my carry-on, and after a 9 hour phone call on the last day of my trip, Allegiant wouldn’t make any accommodations to rectify the situation.

Routine glitches within the app

Love Allegiant but this application always has an issue. Whenever check-in is open I receive an error and either have to close and reopen the app or wait a certain amount of time before it allows me to check in even when it’s available. There’s also and error with adding the boarding pass to my apple wallet if the check in process is glitching.
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