Inadequate
Worst airline app I’ve used. Buggy, crashes, doesn’t save & deletes information.
Don’t let the cheap price fool you!
Cheap ticket… until you start adding luggage, a carry-on, a seat… Can I at least breathe for free?
And then there’s the best part! It’s cheaper to add luggage when you check in online than at the airport. But WAIT… you can’t even check in online!
Make it make sense!
And don’t even get me started on the customer service. Absolutely terrible in every possible way.
By the time you’re done paying all the extra fees, that “cheap” ticket isn’t so cheap anymore!
And then there’s the best part! It’s cheaper to add luggage when you check in online than at the airport. But WAIT… you can’t even check in online!
Make it make sense!
And don’t even get me started on the customer service. Absolutely terrible in every possible way.
By the time you’re done paying all the extra fees, that “cheap” ticket isn’t so cheap anymore!
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Garbage
Doesn’t work
Garbage customer support
Nearly impossible to speak with anyone
Down when I need it most
I’ve been satisfied with Allegiant Airlines for years, but the app really needs an overhaul. Over the course of four hours and repeated attempts to check in for a return flight, the app says that I’m unable to. I went in via internet homepage and had not issue checking in. Don’t have a boarding pass like I’d get via app check in, so we’ll have to work that out either getting ours printed before we go to the airport or at the airport when we check our bags. Just a little extra hassle that I don’t have with major airlines.
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Can’t use my points!
I got the Allegiant card thinking I’d get points to use for my future flights. I can’t use the points on the app! I don’t even have the option.
Customer service told me to do it online, so I did and I had the option but when I looked at the charges it didn’t take the points off. Been trying to use the points for a year now.
If I can even get the the end of booking my flight on the app through all the glitches, I can’t even use my reward for being a loyal member.
Customer service told me to do it online, so I did and I had the option but when I looked at the charges it didn’t take the points off. Been trying to use the points for a year now.
If I can even get the the end of booking my flight on the app through all the glitches, I can’t even use my reward for being a loyal member.
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App broken
I had a flight that was delayed 23 1/2 hours, they changed the flight number without informing me then gave me $100 voucher. I went to log back into my account and they said that my email address was not associated with any account. Now I cannot access my $100 voucher. Broken app
Terrible
The app literally never works, the password is constantly needing to be reset. DO BETTER ALLEGIANT
Frustrating
When it’s “right” Allegiant is great. Consistently, the app sucks from booking to obtaining an electronic boarding pass.
Needs Upgrade
This is the worst app I have ever had to use. Continually has wrong information.
Doesn’t work
The app doesn’t work, it takes you to the website and it is so glitchy and tries to keep taking you back to the app. Worst app I’ve ever had.
App needs help
Try to log into the app, takes you to the website. Then it’s super clunky. Ease of use with the app helps the user experience.
Airline and flight was nice.
Airline and flight was nice.
Broken app / shady customer “support”
Garbage app and website won’t even let you buy bags to add to your flight, so you have to call their “support” waste 24 min of your life talking to some burnt out heavy breathing guy watch television asking for my credit card and cvv number, do not feel comfortable giving them this info at all, incompetent company.
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Dice
Never a problem. Great team, very personable
show price first
The thing I hate the most about this app is that they don’t show you the TOTAL price before you start entering your personal details into the website.
App needs work
I love the airline but this app is among the worst I’ve used. Booking is easy unless if you want to use a voucher or airline credit. It is very difficult to apply credits to new bookings. checkin often problematic. Often redirected to the website from the app. Often told by the app that I’m not eligible for online checkin. I’m a card holder and priority member. These are basic functions and need serious ux update.
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Genuinely one of the worst apps I have ever had to use
The app does not work and the second you have to do anything it just kicks you to their web page
Worst app ever! Who designed this awful thing!?
Spent hours trying to cancel a flight and rebook because of all the glitches on this app. Gives options to change flight and doesn’t even process it without major issues. This is the worst app I have ever used. It’s basically useless! It’s ridiculous! Please someone redesign it!
Always a Breeze
From gate to gate it’s always a pleasure flying Allegiant. Love the direct flights to everywhere I go. Never had a problem with the website or online check in.
Can't check in on app
App does not seem to be working correctly. Won't allow me to check in thru app and have deleted and redownloaded, and it is newest version. Very disappointing.
