Amazon Seller User Reviews

What users say

Top reviews

Product variation images selected by System and are wrong

For over 6months been trying to have the right product image time match the right Product, but no human can help, the system overrides me and chooses what it thinks is right, despite everything I do! So frustrating and causing friction with the buyer .

Product scan is terrible

Stop updating it with useless results. I want to be able to scan a barcode, see the sales rank and the featured offer price. I want to know immediately after scanned if it’s worth

Great

Love it!

Broken

When you get the step 3 the app just loads and loads with no results. Completely broken.

Works great!

Tells me everything I need to know.

Advertising Tab needs to improve

Overall it’s good but the advertising UI needs to improve. It’s basically useless you can’t get much info from it you need to pull up your laptop

Owner

It seems to impossible sometimes to navigate through Amazon. It’s hard to believe there is no one I can physically call and talk to help me walk me through just changing a simple credit card. The card I’m using has already been validated and they want me to change it.. would love an 800 number to talk to somebody to walk me through the smallest glitch.
Show more

Review error

There is an error that forces me to leave a review for this app almost every time I open the app

Won’t accept pics taken by cellphones

When countering customer returns or filing a claim, it always rejects the pics being attached. It started last year tbh.

Summit verified

I try to call for help . But nobody can help and support. I can not request to call .

Not accurate

Amazon charges alot of costs which are not justified, especially for new sellers. Moreover the app doesnt help track orders and returns via mobile.

Why

Where is the last 12 months.

They refund clients!

Amazon will refund a client you sold to without your consent. Even if you have proof that the client is lying and got their product they always win and you have to pay for it.

Miss the old platform

The new version was terrible

Fantastic

Excelent

You’ll Get Emails in Chinese

For months I thought I was getting some weird spam or something. I had no idea Amazon was actually emailing me critical problems about my listing…. In Chinese! Surveys, etc, things that have cost me money and been real
Problems or issues I would have resolved… had they not emailed them to me with Chinese.

YES - ITS ALSO in English. But the Chinese made it look like spam, so I disregarded it. BECAUSE LIKE WHY IS AN AMERICAN COMPANY EMAILING AN AMERICAN SELLER ABOUT PROBLEMS WITH AN AMERICAN LISTING IN CHINESE???

You guys need to move out of Seattle, which is equivalent to Miami where half the population doesn’t speak English. But that’s not what most of America is…

No American should get Chinese in their emails. Sorry. Full stop. This is not China. This is AMERICA.
Show more

Amazing

easy to learn and good money!

Greatest Amazon

We love you

Disappointed

The app is just ok. It does not have the features I need to run my business. It needs to have the same functionality as the web version does - or at head the same as the one before the newest updates.

C

Campaign related screens should be more user friendly and deep