App refreshes too often
This app will reset to the login then home screen if you leave it and come back just a few seconds later. Absolutely maddening if you’re trying to line up transactions with ordered items.
Balance details is missing
Can you please finally add a current balance after each transaction to show the total amount after each transaction that would make it easier to track the balance
Be careful with credit promotions
I made one qualifying purchase for the promotional 0% financing, but Amazon split my order into separate charges as the items shipped. Because of that, the promotion wasn’t applied, even though the original order met the required amount. I’ve been sent back and forth between Amazon and the credit card company, with neither taking responsibility. Customers shouldn’t lose a financing promotion because of Amazon’s internal billing process. Please honor the promotion based on the original order.
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Don’t use credit services.
They love deleting my reviews. They love it sexual exploitation. I literally can’t access my account. I’m completely locked out. I can’t even access the account for charges. They will change the interest and any second. They’re literally forcing bad interest on me. They win. They get money.
Account activated without knowledge, never received card nor notifications of payments due
Amazon and this card/bank absolutely killed me. I applied for a card to earn 5% back on Amazon purchases however, I never received my card. I had zero knowledge that my account was active, apparently they begin charging your Amazon membership upon approval. I am in the military and come home from working out of the area to passed due bills that have gone to collection while being out of the area working, never once received an email notification, never once received an Amazon notification, never once received the credit card. The $15.00 monthly prime membership initially charged ended up being $150.00, more importantly killed my credit without my knowledge of it ever being activated nor receiving a card to then activate as you typically do. Because of this I never was afforded the opportunity to open an online account to even access payment information had I known the account was active. Thank you Amazon and SYNCHRONY BANK, you really screwed me and my credit and turned a simple $15.00 charge into over $150.00.
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2 charges in one month
I opened my Amazon store card app and it was a payment available on May first, I paid , now it’s another payment due for the same month, I reached out but the representative didn’t want to help me! Card is destroyed and won’t use it anymore. The app is very slow and full of glitches.
Rip off/ Slow processing
Basically 30% APR, not worth getting this card. Processing payments can take up to 3-4 days which is terribly slow and may cause a late fee.
Worst App
Never shows any transactions properly. Avoid this card and app!
Costumer Service
Cheap service
Unfriendly
I had an issue with customer service and I suppose I hurt their feelings. After the call they cut my limit for no other reason than human vindictiveness which tanked my credit rating for a few months. Went from 700 to 650, back now but Beware.
App Title?
Why did you make your app title AmazonStoreCard? Did you forget the spaces?
Rip off
Basically 30% APR, not worth getting this card.
Past Due Glitch
App used to work great. Now even though the payment is made in full and on time, the account shows past due?
THEY CLOSED MY ACCOUNT FOR NO REASON!!
BEWARE! I wouldn’t recommend this card because they randomly just closed my account for no reason and it made my credit age and credit score drop! Top 10 worst card I’ve ever gotten!
Boo
Cant re-add store card before receiving new reissued in the mail due to expiration date not viewable in the app and the Amazon site requires it and the Amazon links to link synchrony don’t work and send you to application sites
Longer Activity
The only issue I have with ASC app is that you clear out all the activity at the end of the month, or maybe it is at the end of the billing cycle. It would be so much more helpful if you could keep a rolling month of activity on the app. When you clear it, I have to go to the statements which are a jumbled mess…payments in one section, purchases split in two pages (if you buy a lot) and interest charges in another section. This is my only issue.
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AUTO-PAY DIDN’T WORK
AUTO PAY DIDN’T WORK AND IT TANKED MY CREDIT SCORE. GARBAGE APP
Processing nightmare
The app is terrible. It takes several days. Sometimes week for a payment to go through. But will instantly process when you complain. Made payments on due dates. Then get past due because it processed. No other card does this. Super cheap app from billion dollar company.
Slow
It’s takes forever for their system to process a payment and release your line of credit. I usually just end up using my Walmart Mastercard for payment.
Always Down
Every time I try to login, the app is always down. Rarely do I get to check my credit card balance.
