Worst ever
The whole company and app and website is complete trash. No one not even the app gives you correct insight on what’s going on. They give excuses after excuses. I would never use them an ever again. If I could give negative 5 stars I would.
Response from developer
We're sorry to hear that your experience hasn't been a good one. If you would like to discuss this further, please reach out to us at 800-277-9739.
Terrible app
This app 1. Won’t keep you signed in even though you tick the check box. 2. Fails the biometric login every time you try to login(FaceID), forcing you to login with username and password every time. 3. Forces you to turn off Automatic Verification or their app will just hang at the login screen.
This is the ONLY investment app I have that is this problematic.
I’ve spent an hour trying to resolve all the login issues to no avail.
It’s no surprise to see the app rating it has.
They should really try harder to improve their app.
This is the ONLY investment app I have that is this problematic.
I’ve spent an hour trying to resolve all the login issues to no avail.
It’s no surprise to see the app rating it has.
They should really try harder to improve their app.
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Response from developer
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are very sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 800-487-5553 and we'd be happy to help you out.
Terrible
Terrible app. Cant log in. Limited view and capabilities. Sad.
Response from developer
Thank you for your review. Please get in touch with us by calling 800-487-5553 so we can assist you.
Worst App Ever
Can’t log in. On the other hand your money is safe as no one can break into the account.
Login process is bad and it only gets worse
This app will not remember your login even though Face ID is turned in. So every time I need to access my account I need to use my user id and password. The layout is simple but this is not an app for retirement. No planning options just a way to review your balance.
